We do not receive submissions in our email inbox.

  • Resolved euralliancelife

    (@euralliancelife)


    3 years ago

    Hello,

    We have a problem with Forminator, since some days, submissions do not reach our emails addresses noticed in the notifications.

    Before that, we received on email inbox usually and then in the spam message without reason and today, we are obliged go to the submissions on Forminator.

    Thanks your answer,

    EL & NSA – from France.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • COMBINEZ

    (@combinez)

    You need to check if your SMTP is working properly.
    I have had issues for my clients for like 2-3 websites. I suggest you use any SMTP Plugin (WP Mail SMTP) recommended.

    Just install the plugin, set your SMTP settings and give submission a try, it should work.

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @euralliancelife

    I hope you’re well today and thank you for your question!

    I second @combinez on it (thanks for jumping it). The best way to deal with such issues is to set site to use SMTP to send e-mails instead of default ways.

    This can be acomplished by enabling and configuring SMTP plugin such as aforementioned one or our own (free) Branda.

    Best regards
    Adam

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @euralliancelife ,

    We haven’t heard from you for a while now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 3 replies - 1 through 3 (of 3 total)
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