• I tried to install a WP plugin (add-to-any) and now I can’t see my website. I backed up the site beforehand.

    https://autismnewsbeat.com

    ymemor
    Warning: require(/home1/autismne/public_html/wp-includes/pluggable.php) [function.require]: failed to open stream: No such file or directory in /home1/autismne/public_html/wp-settings.php on line 601

Viewing 15 replies - 1 through 15 (of 15 total)
  • FTP into your site (or use whatever file management application your host provides) and remove/rename the wp-content/plugins/add-to-any folder.

    Thread Starter autismne

    (@autismne)

    I did that yesterday. Didn’t help.

    I also tried renaming plugins to plugins.hold, and creating an empty folder called plugins. But I’m not sure how I can “login to” my WP admin page if my site is down.

    I’m trying to use phpMyAdmin, per WP’s advice, but the instructions aren’t very good. They read:

    WP also gives this advice:

    * Use phpMyAdmin
    o In the table wp_options, under the option_name column (field) find the active_plugins row
    o Change the option_value field to: a:0:{}

    I’m in phpMyAdmin (via BlueHost CP), but I don’t see a table that says wp_options.

    Try:
    – re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

    increasing the available memory (“ymemor” = “memory”)

    Thread Starter autismne

    (@autismne)

    OK. I already increased available memory from 32 to 64, then to 128.

    This all started when I tried to upload the add-to-any plugin to wp-contents/plugins. But I could only open the folder I was trying to upload. There was no clear way to click on upload.

    So I tried the add new plugin function in WP admin.

    Can you remind me how to separate out two folders from a fresh download of WP and upload them? I’m assuming they go to WP-contents.

    Do I download WP to my desktop?

    Download WP to your desktop and extract the archive. It should all be in a single folder called “wordpress”.

    Upload the wp-includes and wp-admin folders from this folder on your desktop to your root WordPress folder on your remote server using FTP.

    Thread Starter autismne

    (@autismne)

    I’m not sure where the WordPress folder is on the server. When I click on file manager in the BlueHose Control Panel, I see the wp-includes and wp-admin folders. Is this what I need to replace? There are not in a WordPress folder that I can see.

    It looks like I’m using version 2.8.4 .

    Is this what I need to replace?

    Yes. It sounds like your main WP folder is your root domain folder (sometimes called public_html).

    I’m using version 2.8.4

    Make sure that you download WP 2.8.4. Do not use 2.9.2.

    Thread Starter autismne

    (@autismne)

    When I upload those folders, do they automatically overwrite or delete the old folders?

    Moderator James Huff

    (@macmanx)

    Delete them first, then upload the new folders.

    Thread Starter autismne

    (@autismne)

    By FTP, are you talking about the upload option in the file manager? I can use it to browse my hard drive and find the files, but I don’t see anyway to upload. My only option is cancel, and there’s a button for ‘open”, but it’s not active.

    I haven’t deleted the folders yet. I renamed them by adding “.hold” to the names.

    Moderator James Huff

    (@macmanx)

    She means that you need to use an FTP client.

    Thread Starter autismne

    (@autismne)

    I used #1. It doesn’t work. I’ll try #2.

    1. By using your cPanel, or whatever file manager is provided by your host.
    2. By using an FTP or SFTP client. This guide will show you how to use FileZilla.

    Thread Starter autismne

    (@autismne)

    I’ve downloaded FileZilla. It doesn’t make any sense to me. I have to call BlueHost to see if they can help.

    Thread Starter autismne

    (@autismne)

    BlueHost walked me through FileZilla, and I replaced those two folder. Now the error message is:

    ymemor

    Moderator James Huff

    (@macmanx)

    Everything seems fine to me. Try clearing your browser’s cache.

Viewing 15 replies - 1 through 15 (of 15 total)
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