Not able to send email for new account,reset password,completed order,

  • Resolved whoisme

    (@whoisme)


    3 years ago

    I have made the course selling website with Tutor LMS but when user creates the website,the confirmation link to the email is not going as like in woocommerce.

    No any email is going to anyone either it is new order,completed order,rest password or order cancel.
    Nothing is working.
    Help me to get solve the problem

Viewing 3 replies - 1 through 3 (of 3 total)
  • munayam

    (@munayam)

    Hello @whoisme,

    There could be multiple reasons for emails not being sent. We need to be sure what is primarily causing the issue. You can follow instructions given in this doc to troubleshoot.

    libertyking2

    (@libertyking2)

    I am experiencing the same problem

    I am able to send regular password reset links but when sent from tutor lms, it doesn’t work

    Hello @libertyking2 and @whoisme,

    If by following troubleshooting instructions given in our documentation didn’t help you find the cause you can send email to support at themeum dot com and we will take a closer look at your issues.

Viewing 3 replies - 1 through 3 (of 3 total)
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