Notification when product changes published

Hi @ktraving2

I understand how frustrating this can be.

To help you further, please share your **System Status Report**, that will help us further troubleshoot. You can find it via **WooCommerce > Status**. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply to this forum thread.

Thanks!

• This reply was modified 2 years, 9 months ago by Yomi.

### WordPress Environment ###

WordPress address (URL): https://maling.shop
Site address (URL): https://maling.shop
WC Version: 6.2.0
REST API Version: ? 6.2.0
WC Blocks Version: ? 6.7.3
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: da_DK
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.27
PHP Post Max Size: 205 MB
PHP Time Limit: 300
PHP Max Input Vars: 15000
cURL Version: 7.81.0
OpenSSL/1.1.1m

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.32-MariaDB
Max Upload Size: 200 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.0
WC Database Prefix: wpwo_
Total Database Size: 138.81MB
Database Data Size: 100.01MB
Database Index Size: 38.80MB
wpwo_woocommerce_sessions: Data: 3.02MB + Index: 0.05MB + Engine InnoDB
wpwo_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpwo_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpwo_woocommerce_order_itemmeta: Data: 1.52MB + Index: 1.80MB + Engine InnoDB
wpwo_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpwo_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpwo_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpwo_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpwo_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpwo_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpwo_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpwo_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpwo_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpwo_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpwo_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpwo_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wpwo_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpwo_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
wpwo_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpwo_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpwo_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpwo_woocommerce_izettle_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpwo_woocommerce_pickup_locations_geodata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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wpwo_wpml_mails: Data: 10.02MB + Index: 0.00MB + Engine InnoDB
wpwo_yoast_indexable: Data: 0.33MB + Index: 0.27MB + Engine InnoDB
wpwo_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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wpwo_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpwo_yoast_seo_links: Data: 0.17MB + Index: 0.23MB + Engine InnoDB
wpwo_yoast_seo_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 59
acf-field-group: 4
attachment: 1348
blocks: 189
custom_css: 2
customize_changeset: 8
et_pb_layout: 4
farvevalger: 9
nav_menu_item: 79
oembed_cache: 4
page: 48
post: 7
product: 142
product_variation: 237
revision: 3871
shop_coupon: 17
shop_order: 429
ux_template: 7
wc_order_email: 3
wc_order_status: 10
wc_pickup_location: 18
wcpa_pt_forms: 1
wcs_ruleset: 3
woocarousel: 1
wpforms: 3
wphtmlmail_mail: 15
xlwcty_thankyou: 1
yith_wcps_type: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (40) ###

ManageWP - Worker: by GoDaddy – 4.9.13
Advanced Custom Fields PRO: by Delicious Brains – 5.11.4
GDPR Cookie Consent: by WebToffee – 2.0.9
Duplicate Page: by mndpsingh287 – 4.4.8
Enhanced Media Library PRO: by wpUXsolutions – 2.8.9
Estimate delivery date for Woocommerce Pro: by PI Websolution – 4.7.12
Facebook for WooCommerce: by Facebook – 2.6.9
Font Awesome: by Font Awesome – 4.1.1
LiteSpeed Cache: by LiteSpeed Technologies – 4.4.7
Loco Translate: by Tim Whitlock – 2.5.8
Login LockDown: by Michael VanDeMar – v1.8.1
Mailchimp for WooCommerce: by Mailchimp – 2.5.4
Shipmondo til WooCommerce: by Shipmondo – 4.0.10
Really Simple SSL: by Really Simple Plugins – 5.2.3
Safe SVG: by Daryll Doyle – 1.9.9
Rank Math SEO: by Rank Math – 1.0.82.1
Trustpilot-reviews: by Trustpilot – 2.5.901
WooCommerce Conditional Shipping Pro: by Lauri Karisola / WooElements.com – 2.7.1
WooCommerce Custom Product Addons (Free): by acowebs – 2.3.1
WPC Product Bundles for WooCommerce (Premium): by WPClever – 6.0.5
Product Feed PRO for WooCommerce: by AdTribes.io – 11.2.9
NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.15.0
WooCommerce Cart popup premium: by XootiX – 1.6
WooCommerce Cost of Goods: by SkyVerge – 2.8.4
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
WooCommerce Order Status Manager: by SkyVerge – 1.13.2
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.13.0
WooCommerce QuickPay: by Perfect Solution – 6.5.0
WooCommerce Variation Prices: by Barn2 Plugins – 1.0.4
WooCommerce: by Automattic – 6.2.0
WP HTML Mail - Email Template Designer: by Hannes Etzelstorfer // codemiq – 3.1.1
WP Last Modified Info: by Sayan Datta – 1.7.7
WP Mail Logging: by Wysija – 1.10.4
Smush: by WPMU DEV – 3.9.5
WPForms Lite: by WPForms – 1.7.2.1
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.3

Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.7

YITH Product Description in Loop for WooCommerce: by YITH – 1.5.0
YITH WooCommerce Bulk Product Editing Premium: by YITH – 1.8.0
WP HTML Mail - WooCommerce: by Hannes Etzelstorfer // codemiq – 2.9.9

### Inactive Plugins (6) ###

Admin Menu Editor: by Janis Elsts – 1.10
Anyday WooCommerce: by Anyday – 1.7.3
Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
Shipping Method Description for WooCommerce: by Thomas Charbit – 1.2.2
WooCommerce Measurement Price Calculator: by SkyVerge – 3.20.1
WP STAGING PRO: by WP-STAGING – 4.1.6

### Must Use Plugins (2) ###

Health Check Troubleshooting Mode: by  – 1.7.2
ManageWP - Worker Loader: by GoDaddy –

### Settings ###

API Enabled: –
Force SSL: –
Currency: DKK (DKK)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #39 - /shop/
Cart: #40 - /kurv/
Checkout: #41 - /kasse/
My account: #42 - /min-konto/
Terms and conditions: #4539 - /betingelser-lightbox/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.15.3
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome-child/woocommerce/checkout/form-checkout.php
flatsome-child/woocommerce/checkout/form-coupon.php
flatsome-child/woocommerce/checkout/terms.php
flatsome-child/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome-child/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/admin-cancelled-order.php
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/admin-failed-order.php
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/admin-new-order.php
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-completed-order.php
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-invoice.php
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-new-account.php version 3.7.0 is out of date. The core version is 6.0.0
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-note.php
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-on-hold-order.php
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-processing-order.php
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-refunded-order.php
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-reset-password.php
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/email-customer-details.php
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/email-order-details.php
/home/malings/public_html/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/email-order-items.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome-child/woocommerce/single-product/short-description.php version - is out of date. The core version is 3.3.0
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Complete: 1,532
Oldest: 2022-01-22 10:42:40 +0100
Newest: 2022-02-22 07:19:18 +0100

Pending: 6
Oldest: 2022-02-22 13:01:22 +0100
Newest: 2022-02-28 07:22:33 +0100

### Status report information ###

Generated at: 2022-02-22 07:19:26 +01:00

Howdy @ktraving2,

Thank you for sending over your system status report!

First, there was a recent update for Facebook for WooCommerce. I would suggest updating to version 2.6.10 to see if it alleviates this issue.

Secondly, my sneaking suspicion is that updating Facebook will likely not resolve this issue, as the Facebook for WooCommerce extension syncs products to the catalog and does not have any bearing on the notifications that are generated to your customers.

Facebook notifications are handled by Facebook themselves, and, while you can control certain pixel-related notifications you want to receive from your catalog, I’m not immediately seeing a way to limit notifications when there are minor updates made to existing products in the catalog.

To figure out if/how you can limit the types of notifications sent to your customers, I would recommend reaching out to Facebook Business support at the following link:

https://www.facebook.com/business/help

I hope this points you in the right direction! Let us know if you have any further questions!

Same issue here, just updated to version 2.6.10 and will have an eye on how this version does. For me the issue happens quite irregular. Sometimes we get the notifications, sometimes not.
Really annoying that it’s not possible to delete the notifications. Trying it returns an error…