Log In problem after registration

  • Resolved riccardoleone

    (@riccardoleone)


    3 years ago

    Everything should be automatically ok, but for some strange reasons, after registration, the User get this answer everytime He tries to login: “PENDING ACCOUNT: Your account is not active. An administrator must activate your account before they can log in”

    How to Reproduce The Bug

go straight to: https://www.vortici.it/registrati Make your registration 

then go to login page: https://www.vortici.it/registrati 

Insert your user credentials and You'll be blocked by the system. Answer should not be there, and it appears admin user has not functionality to active or block users…

Website
https://www.vortici.it

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @riccardoleone

    Please note using a custom registration form is our premium feature. According to this forums’ rules, we can’t discuss any premium or presales topic here. So please reach our support from https://wedevs.com/contact or support[at]wedevs.com.

    I believe you have the “admin approval” enabled for your particular registration form that’s why you are having that message.

    Please contact us from our native channel for further assistance.
    Thanks.

Viewing 1 replies (of 1 total)
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