Problem with prices in woocommerce

  • óscar

    (@bolcreativo)


    2 years, 9 months ago

    Hello,
    We have a problem with compatibility with WooCommerce. When we get to the cart, the subtotal and total amounts do not appear, only the prices appear in the product box but they are not reflected later in the Woocommerce totals. They also do not appear in the totals at “checkout” and therefore the transaction cannot be made.
    Any idea what happens?
    Thank you very much.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • I had almost an identical issue to this.

    Everything calculated correctly until you got to the WooCommerce basket/checkout where the total defaulted to whatever price was set in the WooCommerce product.

    This resulted in about 14 bookings all paying a lot less than should have.

    Only way we can get it to work is by not using WooCommerce and just using PayPal alone.

    Thread Starter óscar

    (@bolcreativo)

    Thanks for your reply @jgdavision!

    In my case it worked correctly until the last WooCommerce update, since Pinpoint hasn’t been updated for a few months…

    The problem is that a month ago we did the revision of this website, everything worked correctly and now for the delivery to the client I find this…

    I was considering buying Redsys Adon because my client doesn’t want Paypal. Has anyone tried it?

    Thanks!!!

    • This reply was modified 2 years, 9 months ago by óscar.
    Plugin Support Pinpoint World Support

    (@pinpointworld)

    Hi,

    Can you please send us more details so we can check the issue? Please contact us via the form found here: https://pinpoint.world/contact
    We haven’t seen this type of issue on our test platforms with the latest versions of WordPress and WooCommerce.

    Best Regards,
    Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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