Themify good support

I thought I should submit a review stating that I had a problem with a Themify theme breaking another plugin, but Themify technical support stuck with me until my problem was resolved. (I paid for the theme, and am in my first, supported, year.) I submitted a support ticket and was amazed when I got a response from a support person within 24 hours. The support person stuck with me, answering questions and giving me solutions, until the problem was solved. This took about a week, but each response came within 24 hours, pretty much. I’m not used to getting support this good.