Not checking opt-in box doesn’t work

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @leoniehoever ????!

    Thank you for reaching out to MailPoet Support!

    When a customer DOESN’T check the newsletter box, they still get the confirmation e-mail. It’s a big problem. Can you check it out?

    Oh, that’s concerning indeed. Could you please share a screenshot of your MailPoet WooCommerce settings under MailPoet > Settings > WooCommerce… tab?

    And could you also share your MailPoet’s plugin version?

    Please keep us posted, we’ll be glad to keep troubleshooting this issue with you.

    Cheers!

    Thread Starter leoniehoever

    (@leoniehoever)

    Yes, here are some images:

    https://ibb.co/qrt8h1m
    https://ibb.co/xGKjhxW

    Version is 3.83.0

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hi again @leoniehoever ????

    Thanks for the additional details.

    Could you please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread. I want to ask for login details but we can’t do that on this public forum.

    Your request will be triaged accordingly when receive and we’ll be able to provide you with more information there.

    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)
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