• Resolved thewanderingdev

    (@mofisher)


    I’m using the underscores theme with SASS and the Woocommerce boilerplate, however, the checkout page isn’t working. It would appear that the JS that should control this page isn’t included, or is incorrect, as no functionality works. I have tried upgrading the Woocommerce plugin, but this has made no difference.

    For example:
    – Clicking “Click here to enter your code” for coupons does nothing
    – Selecting/deselecting “Deliver to a different address” also does nothing
    – Changing the Country/Region doesn’t change the address options
    – There is nowhere to enter payment options (Woocommerce Payments are setup and placed into test mode. It displays the info about test mode, but the card field inputs don’t exist).

    Has anyone experienced this before?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sandip Mondal – a11n

    (@sandipmondal)

    Hi there @mofisher,

    I understand that you are using the “Underscores” theme and you are facing these issues:

    • Clicking “Click here to enter your code” for coupons does nothing
    • Selecting/deselecting “Deliver to a different address” also does nothing
    • Changing the Country/Region doesn’t change the address options
    • There is nowhere to enter payment options (Woocommerce Payments is set up and placed into test mode. It displays the info about test mode, but the card field inputs don’t exist).
    • Has anyone experienced this before?

      The Underscores theme is not developed by WooCommerce so I am not sure if anyone has faced this issue before. Also, since this is not developed by WooCommerce, I am not familiar with its features and functions.

      Can you please switch to a default theme like Storefront and check if you are still facing these issues?

      Please make sure to take a backup first before switching the theme. A backup never hurts ??

      Let us know how it goes!

    Hi @mofisher

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘[Underscores] Checkout page now working’ is closed to new replies.