Unable to connect

  • Resolved epena

    (@epena)


    2 years, 11 months ago

    I’m trying to connect to the Google business profile using the place ID and the maps URL and when I paste it in, it just keeps showing the loading wheel but it never finds the account. What can I do?

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  • Plugin Support tomwolf

    (@tomwolfhun)

    Hello @epena ,

    Can you send me the Place ID and the content of the Troubleshooting tab?

    Waiting for your reply,
    Tom
    Trustindex

    Plugin Support tomwolf

    (@tomwolfhun)

    Hello @epena ,

    In this cases, you should try that feature again. (Maybe some hours later). We have moved our infrastucutre to the US in these days, maybe at that time, you requested some info from our server that failed. I apologize for the inconvenience!

    As we can’t hear from you, I will close this issue.

    Feel free tow write to us, if you need further assistance,
    Tom
    Trustindex

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