Faile to find any attributes

  • Resolved zjay2017

    (@zjay2017)


    2 years, 8 months ago

    Hi,

    I googled a lot and finally dound your amazing filter plugin for woocommerce. I’ve successfully applied the category, price and rating filters to my products, but when I tried to add one attribute like color, there is always no value to be seen and I actually have set some attributes for some of my porudcts(not all of them). I also saw another guy named @@guidoj had similar problem one and a half year ago(topic link: https://www.ads-software.com/support/topic/attribute-values-dont-show-up/). But I can’t even see the attributes from the backend, not to mention the frontend.

    Any help would be much appreciated! Thank you so much in advance!

    Best,
    Zjay

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hello Zjay,
    I’m ‘the other guy’ ??
    For me, the situation improved a lot when i unchecked ‘use attribute slug instead (of) ID in the SEO tab.
    Since I changed this about 2 months ago, only the variations of one single product disappeared once (before they disappeared all of the time).
    So maybe you can try that solution.
    Guido

    Thread Starter zjay2017

    (@zjay2017)

    Hey Guido,

    Nice to talk to you here.?? I actally did not check that option in the SEO tab. But thanks anyway.:) Maybe only BeRocket support team knows this.:)

    Zjay

    Plugin Author RazyRx

    (@razyrx)

    Hello,

    Please provide your site URL to check this issue.

    Regards,
    Oleg

    Thread Starter zjay2017

    (@zjay2017)

    Hi Oleg,

    I’m soooo glad to hear from you! My site is https://www.zjayhouse.com/b2b/product-category/personalised-towels/ . I’ve applied a filter group(Choose by category, Choose by tag, Choose by price, Choose by rating and Choose by color) to my category page. But since I can’t find any attribute values about the color from the beackend(see screenshot #1), the filter only show blank color checkbox on the frontend(see screenshot #2).

    Thank you soooo much in advance!

    Best,
    Zjay

    • This reply was modified 2 years, 8 months ago by zjay2017.
    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Listing site access here is a bad idea. This is public site.

    Please remove it asap.

    Regards,
    Dmytro

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    This is your attributes page – https://www.zjayhouse.com/b2b/wp-admin/edit.php?post_type=product&page=product_attributes

    As you can see it is empty. You don’t have attributes.

    Attributes you are adding on the product page(eg https://www.zjayhouse.com/b2b/wp-admin/post.php?post=118&action=edit) are custom, local and cannot be used for the filtering.

    You may create global attributes, add values to the attributes, add this attributes to the products and use for the filters.

    Regards,
    Dima

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Also you can add this CSS to fix the issue with empty stars

    
html .fa-star-o::before {
  content: "";
}

    For some reason empty stars are moved from the table. We will test it asap.

    Regards,
    Dmytro

    Thread Starter zjay2017

    (@zjay2017)

    Hi Dima,

    Thank you sooo much for your swift reply! I really appreciate that! I’ve modified my previous reply and removed the login credential. I originally thought attributes are something like tags and I just need to add some tags to certain product and the filter will work from the frontend. I’ll learn more about the global attribute myself.

    Thanks again, Dima! Havea great day!

    Best,
    Zjay

Viewing 8 replies - 1 through 8 (of 8 total)
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