WebP image not created
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Hello,
I have the same problem on my 2 websites. When I upload a jpeg image from the media library or add a jpeg directly form a page or a post, the webp image is not created.
I checked the passed tests in Tools > Site Health and it says that the server supports the Webp format.
I tested to upload a webp image directly and it works fine on my websites.
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Hello Bethany,
Thank you for your reply.
Here is the info for the 2nd website (still in development) :### wp-core ### version: 5.9.2 site_language: fr_FR user_language: fr_FR timezone: +00:00 permalink: /%year%/%monthnum%/%day%/%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: open environment_type: production user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/j61ew76u/public_html wordpress_size: loading... uploads_path: /home/j61ew76u/public_html/wp-content/uploads uploads_size: loading... themes_path: /home/j61ew76u/public_html/wp-content/themes themes_size: loading... plugins_path: /home/j61ew76u/public_html/wp-content/plugins plugins_size: loading... database_size: loading... total_size: loading... ### wp-active-theme ### name: Essentials (essentials) version: 2.1.7 author: pixfort author_website: https://themeforest.net/user/pixfort parent_theme: none theme_features: core-block-patterns, block-templates, widgets-block-editor, post-thumbnails, editor-style, automatic-feed-links, post-formats, title-tag, menus, html5, custom-background, customize-selective-refresh-widgets, custom-logo, align-wide, custom-header, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets theme_path: /home/j61ew76u/public_html/wp-content/themes/essentials auto_update: Désactivé ### wp-themes-inactive (2) ### Twenty Twenty: version: 1.9, author: L’équipe WordPress, Mises à jour auto désactivées Twenty Twenty-Two: version: 1.1, author: L’équipe WordPress, Mises à jour auto désactivées ### wp-plugins-active (15) ### Classic Widgets: version: 0.3, author: WordPress Contributors, Mises à jour auto désactivées Contact Form 7: version: 5.5.6, author: Takayuki Miyoshi, Mises à jour auto désactivées Envato Market: version: 2.0.7, author: Envato, Mises à jour auto désactivées Google Listings and Ads: version: 1.11.1, author: WooCommerce, Mises à jour auto désactivées Loco Translate: version: 2.6.1, author: Tim Whitlock, Mises à jour auto désactivées MailPoet 3 (New): version: 3.84.1, author: MailPoet, Mises à jour auto désactivées One Click Demo Import: version: 2.6.2, author: PixFort, Mises à jour auto désactivées Performance Lab: version: 1.0.0-beta.1, author: WordPress Performance Group, Mises à jour auto désactivées pixfort Core: version: 2.1.7, author: pixfort, Mises à jour auto désactivées PixFort Likes: version: 1.0.2, author: PixFort, Mises à jour auto désactivées WooCommerce: version: 6.3.1, author: Automattic, Mises à jour auto désactivées WooCommerce Payments: version: 3.8.2, author: Automattic, Mises à jour auto désactivées WooCommerce Shipping & Tax: version: 1.25.24, author: WooCommerce, Mises à jour auto désactivées WPBakery Page Builder: version: 6.8.0, author: Michael M - WPBakery.com, Mises à jour auto désactivées WP Maintenance: version: 6.0.5, author: Florent Maillefaud, Mises à jour auto désactivées ### wp-plugins-inactive (2) ### Akismet Anti-Spam: version: 4.2.2, author: Automattic, Mises à jour auto désactivées Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Mises à jour auto désactivées ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1684 imagemagick_version: ImageMagick 6.9.4-10 Q16 x86_64 2017-11-14 https://www.imagemagick.org imagick_version: 3.4.4 file_uploads: File uploads is turned off post_max_size: 64M upload_max_filesize: 64M max_effective_size: 64 Mo max_file_uploads: 20 imagick_limits: imagick::RESOURCETYPE_AREA: 63 Go imagick::RESOURCETYPE_DISK: 1.844674407371E+19 imagick::RESOURCETYPE_FILE: 12288 imagick::RESOURCETYPE_MAP: 63 Go imagick::RESOURCETYPE_MEMORY: 31 Go imagick::RESOURCETYPE_THREAD: 1 imagemagick_file_formats: 3FR, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV gd_version: bundled (2.1.0 compatible) gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: 8.70 ### wp-server ### server_architecture: Linux 2.6.32-954.3.5.lve1.4.67.el6.x86_64 x86_64 httpd_software: Apache php_version: 7.3.8 64bit php_sapi: litespeed max_input_variables: 3000 time_limit: 300 memory_limit: 128M admin_memory_limit: 256M max_input_time: -1 upload_max_filesize: 64M php_post_max_size: 64M curl_version: 7.62.0 OpenSSL/1.0.2k suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: false ### wp-database ### extension: mysqli server_version: 5.6.39-cll-lve client_version: 5.6.45 max_allowed_packet: 268435456 max_connections: 800 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/j61ew76u/public_html/wp-content WP_PLUGIN_DIR: /home/j61ew76u/public_html/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Indéfini DB_CHARSET: utf8mb4 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writableAnd this is the info for the 1st website :
### wp-core ### version: 5.9.2 site_language: fr_FR user_language: fr_FR timezone: +00:00 permalink: /%year%/%monthnum%/%day%/%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: undefined environment_type: production user_count: 2 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/j61ew76u/gobabygym.fr wordpress_size: 207,21 Mo (217270700 bytes) uploads_path: /home/j61ew76u/gobabygym.fr/wp-content/uploads uploads_size: 28,85 Mo (30247506 bytes) themes_path: /home/j61ew76u/gobabygym.fr/wp-content/themes themes_size: 51,91 Mo (54429628 bytes) plugins_path: /home/j61ew76u/gobabygym.fr/wp-content/plugins plugins_size: 146,53 Mo (153651648 bytes) database_size: 36,18 Mo (37932909 bytes) total_size: 470,67 Mo (493532391 bytes) ### wp-active-theme ### name: Essentials (essentials) version: 2.1.7 author: pixfort author_website: https://themeforest.net/user/pixfort parent_theme: none theme_features: core-block-patterns, block-templates, widgets-block-editor, editor-style, automatic-feed-links, post-formats, title-tag, post-thumbnails, menus, html5, custom-background, customize-selective-refresh-widgets, custom-logo, align-wide, custom-header, widgets theme_path: /home/j61ew76u/gobabygym.fr/wp-content/themes/essentials auto_update: Désactivé ### wp-themes-inactive (1) ### Twenty Twenty-One: version: 1.5, author: L’équipe WordPress, Mises à jour auto désactivées ### wp-plugins-active (17) ### AcyMailing: version: 7.7.5, author: AcyMailing Newsletter Team (latest version: 7.7.6), Mises à jour auto désactivées AcyMailing integration for Gravity Forms: version: 1.4, author: AcyMailing Newsletter Team (latest version: 1.5), Mises à jour auto activées Envato Market: version: 2.0.7, author: Envato, Mises à jour auto désactivées Gravity Forms: version: 2.5.16, author: Gravity Forms, Mises à jour auto désactivées Loco Translate: version: 2.6.1, author: Tim Whitlock, Mises à jour auto désactivées Performance Lab: version: 1.0.0-beta.1, author: WordPress Performance Group, Mises à jour auto désactivées pixfort Core: version: 2.1.7, author: pixfort, Mises à jour auto désactivées PixFort Likes: version: 1.0.2, author: PixFort, Mises à jour auto désactivées Redirection: version: 5.2.3, author: John Godley, Mises à jour auto désactivées Site Kit by Google: version: 1.70.0, author: Google, Mises à jour auto désactivées Slider Revolution: version: 6.5.18, author: ThemePunch, Mises à jour auto désactivées Super Store Finder WordPress: version: 6.6, author: Joe Iz (latest version: 6.7), Mises à jour auto désactivées WPBakery Page Builder: version: 6.8.0, author: Michael M - WPBakery.com, Mises à jour auto désactivées WP Maintenance: version: 6.0.5, author: Florent Maillefaud, Mises à jour auto désactivées WPvivid Backup Plugin: version: 0.9.70, author: WPvivid Team, Mises à jour auto désactivées Yoast Duplicate Post: version: 4.4, author: Enrico Battocchi & Team Yoast, Mises à jour auto désactivées Yoast SEO: version: 18.3, author: Team Yoast, Mises à jour auto désactivées ### wp-plugins-inactive (4) ### Akismet Anti-Spam: version: 4.2.2, author: Automattic, Mises à jour auto désactivées Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Mises à jour auto désactivées One Click Demo Import: version: 2.6.2, author: PixFort, Mises à jour auto désactivées WP phpMyAdmin: version: 5.1.19, author: Puvox.software, Mises à jour auto désactivées ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1684 imagemagick_version: ImageMagick 6.9.4-10 Q16 x86_64 2017-11-14 https://www.imagemagick.org imagick_version: 3.4.4 file_uploads: File uploads is turned off post_max_size: 64M upload_max_filesize: 64M max_effective_size: 64 Mo max_file_uploads: 20 imagick_limits: imagick::RESOURCETYPE_AREA: 63 Go imagick::RESOURCETYPE_DISK: 1.844674407371E+19 imagick::RESOURCETYPE_FILE: 12288 imagick::RESOURCETYPE_MAP: 63 Go imagick::RESOURCETYPE_MEMORY: 31 Go imagick::RESOURCETYPE_THREAD: 1 imagemagick_file_formats: 3FR, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV gd_version: bundled (2.1.0 compatible) gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: 8.70 ### wp-server ### server_architecture: Linux 2.6.32-954.3.5.lve1.4.67.el6.x86_64 x86_64 httpd_software: Apache php_version: 7.3.8 64bit php_sapi: litespeed max_input_variables: 3000 time_limit: 300 memory_limit: 256M max_input_time: -1 upload_max_filesize: 64M php_post_max_size: 64M curl_version: 7.62.0 OpenSSL/1.0.2k suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: false ### wp-database ### extension: mysqli server_version: 5.6.39-cll-lve client_version: 5.6.45 max_allowed_packet: 268435456 max_connections: 800 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/j61ew76u/gobabygym.fr/wp-content WP_PLUGIN_DIR: /home/j61ew76u/gobabygym.fr/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Indéfini DB_CHARSET: utf8mb4 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable ### google-site-kit ### version: 1.70.0 php_version: 7.3.8 wp_version: 5.9.2 reference_url: https://www.gobabygym.fr amp_mode: no site_status: connected-site user_status: authenticated verification_status: verified-non-site-kit connected_user_count: 1 active_modules: site-verification, search-console, analytics, analytics-4, pagespeed-insights required_scopes: openid: ? https://www.googleapis.com/auth/userinfo.profile: ? https://www.googleapis.com/auth/userinfo.email: ? https://www.googleapis.com/auth/siteverification: ? https://www.googleapis.com/auth/webmasters: ? https://www.googleapis.com/auth/analytics.readonly: ? capabilities: googlesitekit_authenticate: ? googlesitekit_setup: ? googlesitekit_view_posts_insights: ? googlesitekit_view_dashboard: ? googlesitekit_view_module_details: ? googlesitekit_manage_options: ? enabled_features: adsenseSetupV2: ? dashboardSharing: ? ideaHubModule: ? serviceSetupV2: ? swgModule: ? userInput: ? unifiedDashboard: ? zeroDataStates: ? search_console_property: https://www.gobabygym.fr/ analytics_account_id: 2474???? analytics_property_id: UA-2474?????? analytics_profile_id: 4863???? analytics_use_snippet: yes analytics_4_property_id: 3031024?? analytics_4_web_data_stream_id: 3238?????? analytics_4_measurement_id: G-XM???????? analytics_4_use_snippet: yes(@anonymized-14429768)
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