Home Mistakenly Redirects to Account Page

  • Resolved awesomeflyingdude

    (@awesomeflyingdude)


    2 years, 11 months ago

    Hi! I’m having an issue with my site: I’m using Ultimate Member for a certain class of members (dealers), but I also allow normal Woocommerce accounts to be created. I’m testing the site and made a new Woocommerce account (not using Ultimate Member registration) (role of “Customer” is automatically applied), and everything was fine, but when I click “Home” (linked as “https://kristiner11.sg-host.com/”) to go back to the homepage, it redirects me to the Ultimate Member account page with this in the URL bar: https://kristiner11.sg-host.com/user/test.user/?redirect_to=https://kristiner11.sg-host.com/

    I looked through all the settings, and I can’t see any settings that would be causing this. Do you have any idea how to fix this?

    ### Begin Install Info ###

## Please include this information when posting support requests ##

--- Site Info ---

Site URL:					https://kristiner11.sg-host.com
Home URL:					https://kristiner11.sg-host.com
Multisite:					No

--- Hosting Provider ---

Host:						DBH: 127.0.0.1, SRV: kristiner11.sg-host.com

--- User Browser ---

Platform:                 Windows 
Browser Name:             Chrome  
Browser Version:          99.0.4844.83 
User Agent String:        Mozilla/5.0 (Windows NT 10.0; Wi 
			  n64; x64) AppleWebKit/537.36 (KH
                          TML, like Gecko) Chrome/99.0.484
                          4.83 Safari/537.36
                          
---- Current User Details --

Role: administrator

--- WordPress Configurations ---

Version:						5.9.2
Language:					en_US
Permalink Structure:			/blog/%postname%/
Active Theme:				Luxe Commerce for Divi 2.0.1595234446
Page On Front:				Home (#86)
Page For Posts:				 (#0)
ABSPATH:					/home/customer/www/kristiner11.sg-host.com/public_html/
All Posts/Pages:				13
WP Remote Post:           		wp_remote_post() works
WP_DEBUG:                 			Disabled
WP Table Prefix:          			Length: 4, Status: Acceptable
Memory Limit:   				40MB

--- UM Configurations ---

Version:						2.3.1
Upgraded From:            		2.3.0
Current URL Method:			
Cache User Profile:			Yes
Generate Slugs on Directories:	Yes
Force UTF-8 Encoding: 		No
JS/CSS Compression: 			Yes
Port Forwarding in URL: 		No
Exclude CSS/JS on Home: 		No

--- UM Pages Configuration ---

User:						https://kristiner11.sg-host.com/user/
Account:						https://kristiner11.sg-host.com/account/
Members:					https://kristiner11.sg-host.com/members/
Register:						https://kristiner11.sg-host.com/register/
Login:						https://kristiner11.sg-host.com/login/
Logout:						https://kristiner11.sg-host.com/logout/
Password Reset:				https://kristiner11.sg-host.com/password-reset/

--- UM Users Configuration ---

Default New User Role: 		0
Profile Permalink Base:		name
User Display Name:			full_name
Force Name to Uppercase:		No
Redirect author to profile: 		No
Enable Members Directory:	No
Use Gravatars: 				No
Require a strong password: 	Off

--- UM Access Configuration ---

Panic Key: 								
Global Site Access:						Site accessible to Everyone
Backend Login Screen for Guests:			No
Redirect to alternative login page:			
Backend Register Screen for Guests:		No
Redirect to alternative register page:		
Access Control widget for Admins only: 		No
Enable the Reset Password Limit:			Yes
Reset Password Limit: 3Disable Reset Password Limit for Admins: No
Blacklist Words: 							5

--- UM Email Configurations ---

Mail appears from:  			Fox Products
Mail appears from address:  	[email protected]
Use HTML for E-mails:   		Yes
Account Welcome Email:  		No
Account Activation Email:   	No
Pending Review Email:   		No
Account Approved Email: 		No
Account Rejected Email: 		No
Account Deactivated Email:  	Yes
Account Deleted Email:  		Yes
Password Reset Email:   		Yes
Password Changed Email: 		Yes

--- UM Total Users ---

				All Users(543)
administrator(7)
contributor(6)
customer(1)
um_accessories-dealer(44)
um_export-instrument-dealer(57)
um_domestic-instrument-dealer(427)
none(0)

--- UM Roles ---

				Administrator (administrator)
Editor (editor)
Author (author)
Contributor (contributor)
Subscriber (subscriber)
Customer (customer)
Shop manager (shop_manager)
Instrument Dealer (um_instrument-dealer)
Accessories Dealer (um_accessories-dealer)
Dealer (um_dealer)
Export Instrument Dealer (um_export-instrument-dealer)
Domestic Instrument Dealer (um_domestic-instrument-dealer)

--- UM Custom Templates ---

				N/A

--- UM Email HTML Templates ---

				N/A

--- Web Server Configurations ---

PHP Version:              			7.4.28
MySQL Version:            			5.7.32
Web Server Info:          			Apache

--- PHP Configurations ---

PHP Memory Limit:         			768M
PHP Upload Max Size:      			256M
PHP Post Max Size:        			256M
PHP Upload Max Filesize:  			256M
PHP Time Limit:           			120
PHP Max Input Vars:       			3000
PHP Arg Separator:        			&
PHP Allow URL File Open:  			Yes

--- Web Server Extensions/Modules ---

DISPLAY ERRORS:           			On (1)
FSOCKOPEN:                			Your server supports fsockopen.
cURL:                     			Your server supports cURL.
SOAP Client:              			Your server has the SOAP Client enabled.
SUHOSIN:                  			Your server does not have SUHOSIN installed.
GD Library:               			PHP GD library is installed on your web server.
Mail:                     			PHP mail function exist on your web server.
Exif:				          PHP Exif library is installed on your web server.

--- Session Configurations ---

Session:                  			Enabled
Session Name:             			PHPSESSID
Cookie Path:              			/
Save Path:                			/tmp
Use Cookies:              			On
Use Only Cookies:         			Off

--- WordPress Active Plugins ---

				Agile Store Locator: 4.6.42
Classic Editor: 1.6.2
Code Snippets: 2.14.3
Contact Form 7: 5.5.6
Contact Form 7 Extension For Mailchimp: 0.5.61
Custom Database Applications by Caspio: 2.1
Debug Log - Config Tool: 1.0.0
Divi Den Pro: 5.2.6
Divi Events Calendar: 2.3
Divi Supreme Pro: 4.8.40
DiviTorque: 3.5.0
DiviTorque Pro: 3.3.1
ELEX Address Validation & Google Address Auto Complete Plugin for WooCommerce (Basic): 1.5.7
Enable Media Replace: 3.6.3
Enhanced Media Library PRO: 2.8.9
Import and export users and customers: 1.19.1.9
Post Duplicator: 2.28
Printify Shipping Method: 2.5
Sassy Social Share: 3.3.39
Side Cart WooCommerce: 2.1
Simple Registration for WooCommerce: 1.5.3
SiteGround Optimizer: 7.0.6
Smart Coupons for WooCommerce: 1.3.8
Smash Balloon Instagram Feed: 6.0.4
Spacer: 3.0.5
The Events Calendar: 5.14.1
Ultimate Member: 2.3.1
WooCommerce: 6.3.1
WooCommerce Authorize.Net Gateway: 5.1.27
YITH WooCommerce Wishlist: 3.7.0

### End Install Info ###

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @awesomeflyingdude

    Sorry for the late response. Are you still having issues with the latest version 2.3.2? Have you tried editing the pages with the redirection issue and seeing if the UM Content Restriction settings have enabled that caused this issue?

    Regards,

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. ..Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Home Mistakenly Redirects to Account Page’ is closed to new replies.