Color Attributes

  • Resolved rayeason

    (@rayeason)


    2 years, 11 months ago

    I have some products which had the wrong colors associated with them.

    I edited the colors and tried to resync to ebay.

    However, wp-lister is giving me an error from ebay:

    Error: Variation Specifics Mismatch. (#21916664)
Variation Specifics provided does not match with the variation specifics of the variations on the item.

Error: Duplicate custom variation label. (#21916585)
Duplicate custom variation label.

    What does this actually mean?

Viewing 1 replies (of 1 total)
  • Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello @rayeason

    Thanks for contacting support.

    Removing variations, changing variations, etc will cause this problem.

    This error is caused when you modify the variation specifics from their original name(s). eBay throws these types of errors when variation specifics have been changed and or mismatch what they were before.

    The only fix is to end the listings and relist them or put the values back to what they were before.

    If you want to end this listing but eBay does not let you because of the error, you can end it on eBay directly, then select this listing on the “Listings” page of WP-Lister and use the “Update status from eBay” bulk action option which should set the listing in WP-Lister to 0 and an “ended” status.

    You cannot change variation specifics for a variable listing, eBay does not allow it, you must end the variable listing and re-list with the new values, or put the values back to what they were before.

    Kind regards,
    John

Viewing 1 replies (of 1 total)
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