Jettpack Blocking my IP

  • Resolved ddelamora

    (@ddelamora)


    2 years, 11 months ago

    I am being blocked by jetpack when attempting to log into my site. I have tried white listing the ip in jetpack settings, I have tried adding the below to wp-config and nothing seems to work.

    define(‘JETPACK_IP_ADDRESS_OK’, ‘107.172.146.210’)

    Your IP address 107.172.146.210 has been flagged for potential security violations. You can unlock your login by sending yourself a special link via email.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @ddelamora

    I’ve seen you mention being locked out of your admin area and that Jetpack has flagged your IP address. We’d be happy to take a look into this if you share with us your website URL.

    If you wish to remain private with that, you can reach out to us here instead.

    Best,

    Thread Starter ddelamora

    (@ddelamora)

    Yes it is nelliegailranch.org

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    This was caused by a conflict between your server configuration and our Protect service. I have made some changes on our end, so you should be able to log back in to your site within an hour. Let us know if you still run into any problems.

    Additionally, it appears that connection between your site and Jetpack is broken. Could you please uninstall and reinstall Jetpack to cycle the connection?

    This handy guide explains that process in more detail:

    https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack

    You shouldn’t lose any settings or any of your stats or subscribers in doing so, as that info is stored in our system here.

    Thread Starter ddelamora

    (@ddelamora)

    Thank you, it is working now

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Excellent! I’m glad that the issue with your IP being blocked is fixed.

    I’ll close this thread for now, but please do take some time to fix the Jetpack Connection so that you don’t experience other issues with Jetpack.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Jettpack Blocking my IP’ is closed to new replies.