2.0.1 Not auto-completing digital orders

  • Resolved laurie124

    (@laurie124)


    2 years, 8 months ago

    Hello,
    I’m having an issue with the 2.0.1 update. It seems to be causing errors with Woocommerce’s built-in functionality to auto-complete digital orders. All digital orders, not just those attached to Tutor courses. I’ve tested multiple plugins and my theme and the only thing that fixes it is deactivating Tutor LMS. I do have the “Auto-complete Woocommerce digital orders” checked and it doesn’t seem to be working. Downgrading to 2.0 and trying a standard theme didn’t fix the issue either. I am having to manually complete all of my digital orders for the time being, which is far from ideal.

    Thank you for any assistance you can offer.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Dear @laurie124

    I am very sorry for the issue. Please use the plugin the issue will be solved.

    https://www.ads-software.com/plugins/order-status-control-for-woocommerce/

    Thank you

    Thread Starter laurie124

    (@laurie124)

    Hello,
    I appreciate the recommendation. But perhaps I wasn’t being very clear. The description on that plugin says that it auto-completes “virtual” orders, but it’s both my “downloadable” and “virtual” orders being affected. The function to auto-complete downloadable orders that is already built into Woocommerce was working perfectly on my website for years before the 2.0 Tutor LMS update – without the need for an extra plugin. Now I am having to manually complete all orders for virtual and downloadable products, not just those attached to Tutor courses. All of my testing with plugins and themes points to it to being an issue with the Tutor LMS plugin since the 2.0 update. Adding yet another plugin to my website to fix something that the Tutor LMS plugin seems to be interfering with is a disappointing solution. Will you investigate what the cause could be? Will this be added to a list of problems to fix for a future update? Until then, I think I’m just going to downgrade to 1.9.16. That version worked just fine with Woocommerce… without requiring another plugin.

    I’m having the same issues.

    Using another plugin cannot be the long term solution.
    This is a MAJOR issue that needs to be fixed ASAP.

    Plugin Support Md. Jobayer Al Mahmud

    (@jobayertuser)

    Hello @emgk,

    Yes, you are right we have noted this request. Thanks for your suggestions by the way.

    I’m having the same issues from update Tutor lms 2.0

Viewing 5 replies - 1 through 5 (of 5 total)
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