Absolutely shocking support

  • I found an identified bug last November. (If the number of tickets available is adjusted after an event is set up, the number available is shown incorrectly). I complained again in March only to get another acknowledgement of the bug, but no fix. “We still need time to work on this, and I cannot say for sure how long that might take”.

    “I understand that is not ideal and this should be working”.

    Correct. It should be working. It’s now two weeks later and still no fix. Really the sellers of the Ticketing plug-in are amateur in the extreme. Very poor.

    • This topic was modified 2 years, 11 months ago by bobr666.
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  • Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @bobr666

    Thank you for taking the time to leave a review here. I am sorry to hear that you’ve been experiencing problems with our plugins.

    I checked the issue you have reported and I was not able to reproduce it so far. I reached out to you separately in hopes of getting to the bottom of this issue.

    Best,
    Andras

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