Template TinyMice Error

  • Hello,

    Latest version doesnt allow you to edit the component text box. the editor throws a JS issue:

    Uncaught ReferenceError: tinyMCE is not defined
    init https://domain.com/wp-content/plugins/email-template-customizer-for-woo/assets/js/inputs.js?ver=1.1.7:386
    render https://domain.com/wp-content/plugins/email-template-customizer-for-woo/assets/js/email-builder.js?ver=1.1.7:319
    loadContentControl https://domain.com/wp-content/plugins/email-template-customizer-for-woo/assets/js/email-builder.js?ver=1.1.7:513
    jQuery 9
    initHandleBox https://domain.com/wp-content/plugins/email-template-customizer-for-woo/assets/js/email-builder.js?ver=1.1.7:530
    init https://domain.com/wp-content/plugins/email-template-customizer-for-woo/assets/js/email-builder.js?ver=1.1.7:422
    <anonymous> https://domain.com/wp-content/plugins/email-template-customizer-for-woo/assets/js/run.js?ver=1.1.7:6
    jQuery 13

    Looks like this file: https://domain.com/wp-content/plugins/email-template-customizer-for-woo/assets/js/inputs.js?ver=1.1.7 is where the main issue may lie.

    Can you please fix asap as currently unable to change any of the content within a txet compinent box…

    Kind Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mivtt

    (@mivtt)

    Hi,

    We suppose a conflict with 3rd plugins which we are unknown on your site’s environment. In this case, only left our plugin and WooCommerce on your site, does this error appear? Let’s confirm us.

    Best regards.

    • This reply was modified 2 years, 8 months ago by mivtt.
    Thread Starter UmbrellaWeb

    (@umbrellaweb)

    Hello,

    So an update. After disabling ALL plugins, using the default theme with only woo and email customiser enabled the issue still exists.

    We have also tried various filters and snippets i.e. define(‘CONCATENATE_SCRIPTS’, false ); without any success.

    Tried this on a fresh install and it was still the case.

    Finally after trawling through the net for a potential fix we came accross a simple solution.

    Turns out that is you have:
    “Disable the visual editor when writing”
    on your profile page (which we need to disable the editor in posts, products pages etc as it breaks content etc) then that is whats causing the error!

    As your plugin is heavily reliant on the visual editor surley there must be a way for us to keep using that optin BUT when using your email editor that is then re-enabled… Other plugins that require the tinymce editor actualy work with that option on but yours doesnt ??

    Failing that it will mean a case of disabling that option, working on the templates and then re-enabling. That considerably increases work for no reason…

    Hope that this can be fixed? or work around applied?

    Also hope this helps someone who has a similar issue!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Template TinyMice Error’ is closed to new replies.