PDF embed code not enabling plugin

  • Resolved bluesunday007

    (@bluesunday007)


    2 years, 11 months ago

    I downloaded your plugin to try it out before purchasing it. I embeded the pdf code and while it makes the image of the pdf appear it’s not triggering the 3d flipbook effect so it can be read as a flipbook. All that shows is the image but not flipbook.

    What is wrong?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author DearHive

    (@dearhive)

    Hi,

    That page asks for a password.

    Also, have you set the viewer mode to flipbook?

    Best Regards,
    DearHive

    Thread Starter bluesunday007

    (@bluesunday007)

    woops. Yeah, it asks for a password because the page was built on our org’s stage website. Not the live website. I don’t know if it’s appropriate for me to give out the password or not.

    As to your question, yes, I set the viewer type to flipbook. But like I mentioned, all that happens is that the image of the pdf appears on the page when I published it. But it does not trigger any “flipbook” like functionality. It’s just a picture.

    I wish I could feature a screenshot on this thread so I can show you.

    Thread Starter bluesunday007

    (@bluesunday007)

    This is the embed code that your plugin gave me: [dearpdf id=”18070″ ][/dearpdf]

    Seems correct. Just unsure why it’s not enabling the flipbook functionality.

    Plugin Author DearHive

    (@dearhive)

    Hi,

    Please contact us on [email protected]

    Also mention this thread link in the mail.

    Best Regards,
    DearHive

Viewing 4 replies - 1 through 4 (of 4 total)
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