Paid/PRO version worse than free version

  • Plugin has a bug that prevents the actual document from loading on the webpage unless the end-user’s internet is super fast. Meaning, sometimes you’ll load a page and say, “Wait, where’s the document that’s supposed to be here?” Then you refresh the page once or twice and the document appears. So for people coming to your site, it leaves a bad impression. Only way around this is to mandatory add the Download File button to each page, so if the file doesn’t load on the screen, at least the end-user will see the download button and can access the file that way. However this means you now need to make all your files downloadable to everyone coming to your site. Now, as of August 2020, when I went to add a new document, all of a sudden you can’t add a Download button unless you PAY THEM $15. Little parsimonious weasels. I have so many embedded docs on my site that I just paid because it’s not worth my TIME to reconfigure everything. Wouldn’t have bothered leaving a review, but the sudden desire to charge people for BASIC features (not even anything special) opens you up to getting slammed.

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  • Plugin Author shehabulislam

    (@shehabulislam)

    Hi @theforwardmale

    we are extremely sorry for the issue.

    we solved the loading issue on the free and pro version.

    please install the latest version. if you want we can help you so please contact [email protected] for premium support.

    we also add an option to disable/hide the download button on the free version.

    Thank you

    Thread Starter theforwardmale

    (@theforwardmale)

    The issue isn’t resolved. Document doesn’t load about half of the time the page loads.

    In addition, I can’t add a new document to replace pre-existing ones. The only way I can add a new document is to create a New Doc altogether and manually change the codes on every page now.

    Everything is updated and I have the PRO plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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