woocommerse Plugin crash my site

Hi @fadiadra

Just to check, are you still facing the issue that you reported?

Checking your site, I see that the site is up and running with WooCommerce enabled.

Is there another step to reproduce the problem?

Link to image: https://snipboard.io/u9mRrT.jpg

If I’m missing something then please share the following so we can investigate:

1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
2. Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

Cheers

@margaretwporg Hi…

No dear My Woocommerce Not working.. deactivated… coz if a activated website will crash… if u see… i have products but now not visible coz woocommerce not working… still facing this problem!!!!!!! GO to store.. u will find nothing.. no products… and actually i have more 30 products in the website!!!!

Hi @fadiadra

Thank you for clarifying. I checked your site and can confirm that the store is not loading.

Have you found any messages on your site admin email?

Additionally, kindly provide us the following:

System Status: You can find it via WooCommerce → Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Error Log: Share a copy of any fatal error logs:
* Go to WooCommerce → Status → Logs
* Look for a log from the drop-down labeled fatal-errors.log
* Click View`
* Paste here in your response if a log is found

PHP Fatal error: Uncaught RuntimeException: Error saving action: Error saving action: Duplicate entry ‘0’ for key ‘PRIMARY’ in /home3/alrihamf/public_html/wp-content/plugins/woocommerce.backup23456721/packages/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44
Stack trace:
#0 /home3/alrihamf/public_html/wp-content/plugins/woocommerce.backup23456721/packages/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL)
#1 /home3/alrihamf/public_html/wp-content/plugins/woocommerce.backup23456721/packages/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action))
#2 /home3/alrihamf/public_html/wp-content/plugins/woocommerce.backup23456721/packages/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action))
#3 /home3/alrihamf/public_html/wp-content/plugins/woocomm in /home3/alrihamf/public_html/wp-content/plugins/woocommerce.backup23456721/packages/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44

• This reply was modified 2 years, 11 months ago by fadiadra.

Hi @fadiadra, thanks for sharing more details with us!

This is likely caused by an issue with your DB.

I’d recommend checking your DB to add the Primary-ID and maybe set your tables to Auto Implement (A.I).

Here’s a good resource about it:

https://clicknathan.com/web-design/woocommerce-actionscheduler-table-error/

Let us know how it goes! My very best,

Hi @fadiadra,

If you require assistance with this task you could reach out to some of the official WooCommerce development partners via this link:

https://woocommerce.com/customizations/

Hope this points you in the right direction.

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful.

If you have other questions, please feel free to open a new topic.