Task manager MailPoet plugin unable to connect

  • Resolved basvweb

    (@basvweb)


    2 years, 11 months ago

    Hi,

    The task manager of our MailPoet is unable to connect.. I get an error, it has something to do with the WordFence plugin but I don’t know which setting to change. I deactivated the whole WordFence plugin and now it works.. 

    Verbinding niet succesvol. Raadpleeg ons kennisbank-artikel voor tips over probleemoplossing.

<!DOCTYPE html> <html> <head> <meta charset="UTF-8"> <title>Your access to this site has been limited by the site owner</title> <style> html { font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 0.875rem; line-height: 1.42857143; color: #333; background-color: #fff; padding: 0; margin: 0; } body { padding: 0; margin: 0; } a { color:#00709e; } h1, h2, h3, h4, h5, h6 { font-weight: 200; line-height: 1.1; } h1, .h1 { font-size: 3rem; } h2, .h2 { font-size: 2.5rem; } h3, .h3 { font-size: 1.5rem; } h4, .h4 { font-size: 1rem; } h5, .h5 { font-size: 0.875rem; } h6, .h6 { font-size: 0.75rem; } h1, h2, h3 { margin-top: 20px; margin-bottom: 10px; } h4, h5, h6 { margin-top: 10px; margin-bottom: 10px; } .wf-btn { display: inline-block; margin-bottom: 0; font-weight: normal; text-align: center; vertical-align: middle; touch-action: manipulation; cursor: pointer; background-image: none; border: 1px solid transparent; white-space: nowrap; text-transform: uppercase; padding: .4rem 1rem; font-size: .875rem; line-height: 1.3125rem; border-radius: 4px; -webkit-user-select: none; -moz-user-select: none; -ms-user-select: none; user-select: none } @media (min-width: 768px) { .wf-btn { padding: .5rem 1.25rem; font-size: .875rem; line-height: 1.3125rem; border-radius: 4px } } .wf-btn:focus, .wf-btn.wf-focus, .wf-btn:active:focus, .wf-btn:active.wf-focus, .wf-btn.wf-active:focus, .wf-btn.wf-active.wf-focus { outline: 5px auto -webkit-focus-ring-color; outline-offset: -2px } .wf-btn:hover, .wf-btn:focus, .wf-btn.wf-focus { color: #00709e; text-decoration: none } .wf-btn:active, .wf-btn.wf-active { outline: 0; background-image: none; -webkit-box-shadow: inset 0 3px 5px rgba(0, 0, 0, 0.125); box-shadow: inset 0 3px 5px rgba(0, 0, 0, 0.125) } .wf-btn.wf-disabled, .wf-btn[disabled], .wf-btn[readonly], fieldset[disabled] .wf-btn { cursor: not-allowed; -webkit-box-shadow: none; box-shadow: none } a.wf-btn { text-decoration: none } a.wf-btn.wf-disabled, fieldset[disabled] a.wf-btn { cursor: not-allowed; pointer-events: none } .wf-btn-default { color: #00709e; background-color: #fff; border-color: #00709e } .wf-btn-default:focus, .wf-btn-default.focus { color: #00709e; background-color: #e6e6e6; border-color: #00161f } .wf-btn-default:hover { color: #00709e; background-color: #e6e6e6; border-color: #004561 } .wf-btn-default:active, .wf-btn-default.active { color: #00709e; background-color: #e6e6e6; border-color: #004561 } .wf-btn-default:active:hover, .wf-btn-default:active:focus, .wf-btn-default:active.focus, .wf-btn-default.active:hover, .wf-btn-default.active:focus, .wf-btn-default.active.focus { color: #00709e; background-color: #d4d4d4; border-color: #00161f } .wf-btn-default:active, .wf-btn-default.wf-active { background-image: none } .wf-btn-default.wf-disabled, .wf-btn-default[disabled], .wf-btn-default[readonly], fieldset[disabled] .wf-btn-default { color: #777; background-color: #fff; border-color: #e2e2e2; cursor: not-allowed } .wf-btn-default.wf-disabled:hover, .wf-btn-default.wf-disabled:focus, .wf-btn-default.wf-disabled.wf-focus, .wf-btn-default[disabled]:hover, .wf-btn-default[disabled]:focus, .wf-btn-default[disabled].wf-focus, .wf-btn-default[readonly]:hover, .wf-btn-default[readonly]:focus, .wf-btn-default[readonly].wf-focus, fieldset[disabled] .wf-btn-default:hover, fieldset[disabled] .wf-btn-default:focus, fieldset[disabled] .wf-btn-default.wf-focus { background-color: #fff; border-color: #00709e } input[type="text"], input.wf-input-text { text-align: left; max-width: 200px; height: 30px; border-radius: 0; border: 0; background-color: #ffffff; box-shadow: 0px 0px 0px 1px rgba(215,215,215,0.65); padding: 0.25rem; } hr { margin-top: 1rem; margin-bottom: 1rem; border: 0; border-top: 4px solid #eee } p { font-size: 1.4rem; font-weight: 300; } p.medium, div.medium p { font-size: 1.1rem; } p.small, div.small p { font-size: 1rem; } .container { max-width: 900px; padding: 0 1rem; margin: 0 auto; } .top-accent { height: 25px; background-color: #00709e; } .block-data { width: 100%; border-top: 6px solid #00709e; } .block-data tr:nth-child(odd) th, .block-data tr:nth-child(odd) td { background-color: #eeeeee; } .block-data th, .block-data td { text-align: left; padding: 1rem; font-size: 1.1rem; } .block-data th.reason, .block-data td.reason { color: #930000; } .block-data th { font-weight: 300; } .block-data td { font-weight: 500; } .about { margin-top: 2rem; display: flex; flex-direction: row; align-items: stretch; } .about .badge { flex-basis: 116px; flex-grow: 0; flex-shrink: 0; display: flex; align-items: center; justify-content: flex-start; } .about svg { width: 100px; height: 100px; } .about-text { background-color: #00709e; color: #ffffff; padding: 1rem; } .about-text .h4 { font-weight: 500; margin-top: 0; margin-bottom: 0.25rem; font-size: 0.875rem; } .about-text p { font-size: 0.875rem; font-weight: 200; margin-top: 0.3rem; margin-bottom: 0.3rem; } .about-text p:first-of-type { margin-top: 0; } .about-text p:last-of-type { margin-bottom: 0; } .st0{fill:#00709e;} .st1{fill:#FFFFFF;} .generated { color: #999999; margin-top: 2rem; } </style> </head> <body> <div class="top-accent"></div> <div class="container"> <h1>Your access to this site has been limited by the site owner</h1> <p>Your access to this service has been limited. (HTTP response code 503)</p> <p>If you think you have been blocked in error, contact the owner of this site for assistance.</p> <hr> <p class="medium">If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click &quot;Send&quot;. You will then receive an email that helps you regain access.</p> <form method="POST" id="unlock-form" action="#"> <input type="hidden" name="nonce" value="e5f4d8c794bb57dde79c5df8658b25f42bbe770e55c4d12ef0d28ba797d14718"> <input type="text" size="50" name="email" id="unlock-email" value="" maxlength="255" placeholder="[email protected]">&nbsp;&nbsp;<input type="submit" class="wf-btn wf-btn-default" id="unlock-submit" name="s" value="Send Unlock Email" disabled> </form> <script type="application/javascript"> (function() { var textfield = document.getElementById('unlock-email'); textfield.addEventListener('focus', function() { document.getElementById('unlock-form').action = "https://kostprijscalculatie.nl/" + "?_wfsf=unlockEmail"; document.getElementById('unlock-submit').disabled = false; }); })(); </script> <h2 class="h3">Block Technical Data</h2> <table border="0" cellspacing="0" cellpadding="0" class="block-data"> <tr> <th class="reason">Block Reason:</th> <td class="reason">Access from your area has been temporarily limited for security reasons.</td> </tr> <tr> <th class="time">Time:</th> <td class="time">Tue, 5 Apr 2022 12:08:56 GMT</td> </tr> </table> <div class="about"> <div class="badge"> <!-- Generator: Adobe Illustrator 24.1.0, SVG Export Plug-In . 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1.23 0.18 1.87 0 2.03-0.53 3.92-1.42 5.59 -0.41 0.78-0.9 1.51-1.46 2.18 0 0-0.84 9.04-0.76 25.82 0 0.02 0 0.04 0 0.06 0.05 10.06 0.61 24.92 1.79 41.18 19.67 1.11 37.97 3.36 54.77 6.28v-70.17l-4.9-0.02 12.56-27.58 12.05 27.68 -4.91-0.02v72.93c17.91 3.72 33.83 8.15 47.58 12.65v-61.1l-4.9-0.02 12.56-27.58 12.05 27.68 -4.9-0.02v66.2c16.29 6.03 28.45 11.75 35.94 15.59C574.42 340.17 555.22 263.5 555.22 263.5z"/><path class="st1" d="M529.11 497.7h8.75v0h2.08 5.4v0h4.67c2.95-9.58 5.5-19.42 7.64-29.05l0 0c2.67-9.65 4.3-17.58 5.28-23.31 0 0 0.04-0.22 0.05-0.32 0.06-0.36 0.12-0.72 0.18-1.06 -5.22-2.82-16.88-8.73-34.05-15.35V497.7z"/><path class="st1" d="M466.74 410.08v87.62h8.74v0h16.14v0h8.44 14.25l0-74.45C500.77 418.64 484.81 414 466.74 410.08z"/><path class="st1" d="M398.38 400.86c0.04 0.36 1.26 10.03 1.45 11.65 3 22.36 9.06 57.64 15.25 85.14h-0.31c0 0.02 0.01 0.03 0.01 0.05h30.53 6.63v-90.58c-16.42-2.99-34.34-5.3-53.58-6.49C398.37 400.71 398.37 400.79 398.38 400.86z"/><path class="st1" d="M320.54 497.7h6.63 30.52c0-0.02 0.01-0.03 0.01-0.05h-0.31c6.19-27.49 12.25-62.77 15.25-85.14 0.19-1.63 1.41-11.29 1.45-11.65 0.01-0.08 0.01-0.15 0.02-0.23 -19.37 1.19-37.31 3.53-53.58 6.48V497.7z"/><path class="st1" d="M258.16 497.7h14.25 8.44v0H297v0h8.74v-87.65c-18.72 4.04-34.75 8.75-47.58 13.11V497.7z"/><path class="st1" d="M209.32 443.95c0.06 0.35 0.12 0.7 0.18 1.07 0.02 0.11 0.03 0.22 0.05 0.32 0 0 0.01 0 0.01 0 0.98 5.73 2.61 13.65 5.28 23.31l0 0c2.14 9.63 4.69 19.48 7.64 29.05h4.67v0h7.48v0h8.75v-69.17C226.25 435.15 214.56 441.11 209.32 443.95 209.32 443.95 209.32 443.95 209.32 443.95z"/></svg> </div> <div class="about-text"> <h3 class="h4">About Wordfence</h3> <p>Wordfence is a security plugin installed on over 4 million WordPress sites. The owner of this site is using Wordfence to manage access to their site.</p> <p>You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence.</p> </div> </div> <p class="documentation small">Click here to learn more: <a href="https://www.wordfence.com/help/?query=locked-out" target="_blank" rel="noopener noreferrer">Documentation</a></p> <p class="generated small"><em>Generated by Wordfence at Tue, 5 Apr 2022 12:08:56 GMT.<br>Your computer's time: <script type="application/javascript">document.write(new Date().toUTCString());</script>.</em></p> </div> </body> </html>
Viewing 1 replies (of 1 total)
  • Plugin Support wfjanet

    (@wfjanet)

    Hi @basvweb,

    Thank you for reaching out to us.

    Sometimes, WordPress plugins may exhibit behavior that resembles known attack patterns which results in the Wordfence Firewall blocking something that is not malicious. This can be resolved by switching the firewall to Learning Mode to eliminate the false positives.

    From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now proceed to try using the MailPoet plugin. This will help Wordfence learn that these actions are normal and it will allow them in the future. Once done, switch the WAF from Learning Mode back to Enabled and Protecting then test to see that you can edit a page without getting the same errors.

    https://www.wordfence.com/help/firewall/learning-mode/ is an amazing resource for learning more about the WAF and learning mode.

    Please get back to us in case the above doesn’t solve your issue.

    Thanks,
    Janet

Viewing 1 replies (of 1 total)
  • The topic ‘Task manager MailPoet plugin unable to connect’ is closed to new replies.