Updates to mobile app not working

  • Resolved nifty27

    (@nifty27)


    2 years, 7 months ago

    Hi, first of all Thank you for such a great plugin.
    I am having an issue in which when I do an update to our website, (specifically graphics, sometimes text) that update is not showing up on the PWA.

    I have tried changing the SW version number and also clearing the cache on the devices, but none of this works.

    Is there a solution or a plugin that would fix this?

    Thank you for your help.
    James

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author SuperPWA

    (@superpwa)

    Can you please check it once by deactivating the plugins one by one on your site and check is there any conflict?

    Thread Starter nifty27

    (@nifty27)

    Hi,
    Thank you for getting back to me.
    I uninstalled the app from my test iphone and then re-installed it again – and now it works perfectly.
    However, I can’t ask all our clients to do the same. It might be an iphone specific problem – at this time it seems to work well on Android.

    It woud seem that the SW is not refreshing on its own and thus the images are not updating.

    Is there a script or plugin that would refresh or re-install the SW and thus solve this problem?

    Thank you so much for all your help.
    James

    Plugin Author SuperPWA

    (@superpwa)

    Can you please share a short video of the issue which you are facing after doing modifications and changing the SW number(https://prnt.sc/qx9ZNnMtB-uN) once? So that we will go through it and get back to you immediately.

    Plugin Author SuperPWA

    (@superpwa)

    We are marking this topic as resolved due to inactivity. If you face any issues please let us know, So that we will assist you accordingly to resolve it.

Viewing 4 replies - 1 through 4 (of 4 total)
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