Variation and attributs in backend

  • Resolved samarabriva

    (@samarabriva)


    2 years, 7 months ago

    Hello to the whole community,

    I have a problem in the backend with the variations and attributes tabs.

    Indeed when I click on one of these two tabs, the display of options is hidden behind the tabs and there is therefore no way to change them.

    I can’t find the problem and I can’t fix it. Thank you in advance for your help

    My version : 6.4.0

    Screens :

    Screen 1

    Screen 2

    • This topic was modified 2 years, 7 months ago by samarabriva.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Test to see if the issue has been resolved

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter samarabriva

    (@samarabriva)

    @maykato Hello, I proceeded as you had indicated and it worked. I did have a plugin that dysfunctional. Thank you very much for your help. Simple, quick, effective.

    Hi @samarabriva

    Glad to hear you found the cause of the issue. You can now contact the developer of that plugin and report the issue.

    If you have any other questions related to core WooCommerce, feel free to create a new topic!

Viewing 3 replies - 1 through 3 (of 3 total)
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