Yotpo Review Freezes on Woocommerce Product Page

People are trying to submit reviews using Yotpo on my Woocommerce Product page. It hasn’t worked for months – but recently a few people have successfully submitted reviews. I have free versions of both plugins. Both are regularly updated. Woocommerce Version 6.4.0 and Yotpo version Version 1.1.8.

I tried this fix https://support.yotpo.com/en/article/reviews-widget-freezes-when-trying-to-post-a-review-troubleshooting-guide but when I do a search on ‘yotpo main widget’, it says phrase not found.

Here is what the Yotpo Support Person says:

Support UGC (06/04/2022, 16:38:26): ??Welcome to Yotpo Chat Support!
How can we assist you today?
Andrea (06/04/2022, 16:39:08): I’m using the Free version of Yotpo – as a widget on my Woocommerce platform. My customers are unable to post reviews – it just buffers for hours and never shows up. How can I fix this?
Kenneth John M (06/04/2022, 17:06:36): I tried to replicate the issue on a clean environment and it allows me to submit a review without buffering. It seems that the issue is caused by something else not with Yotpo I recommend you to contact your developer or reach out to WooCommerce for further assistance. I’ll send you a screenshot showing that I was able to submit a test review on a clean environment.
Andrea (06/04/2022, 17:07:28): Ok. Thank you. So you think it might be Woocommerce?
Kenneth John M (06/04/2022, 17:07:51): Yes, I think a code on your theme or backend is causing the problem. Here’s the screenshot: https://yotpo.my.salesforce.com/sfc/p/b0000000aj77/a/7Q000000LSbo/78VzTnPEF4ttT4beoB7NtWK9koR69gH0DEhBvtQl6w0

I messaged Woocommerce support last week, but didn’t get a response. Can anyone on here help me with ‘a code on my theme/backend’? I’m not very good at all this, but I’m very good at following instructions. Thank you so much – I appreciate any help I can get.

BTW – my status report is here…
‘
Overrides: –

### Action Scheduler ###

Complete: 48
Oldest: 2022-03-15 20:54:02 +0000
Newest: 2022-04-14 13:27:10 +0000

### Status report information ###

Generated at: 2022-04-14 13:30:32 +00:00`

The page I need help with: [log in to see the link]