Apple Pay Button not visible

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  • I have same issue

    My env:
    `
    Braintree for WooCommerce Payment Gateway: 2.6.4
    WooCommerce version: 5.9.1
    PHP version: 7.4.20
    I verified domain on https://www.braintreegateway.com/.
    I added the file https://www.domain.com//.well-known/apple-developer-merchantid-domain-association

    On checkout page:
    https://www.awesomescreenshot.com/image/25824920?key=47bc2d4d2b76da67a41742cc10132fe2

    Plugin Support Rafy

    (@nawaz0705)

    Hi @swapnilghone9

    Thank you for reaching out!

    First, kindly enable debugging for this payment method and then view those logs via WP Admin → WooCommerce → Status → Logs. Choose the most recent Braintree log to view and see if there are any clues there regarding Apple Pay.

    After that I’d try a conflict test. This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce and Braintree for WooCommerce Payment Gateway
    • Check if the Apple Pay button is showing now.

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    • First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    • Second, I would suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

      • I hope that helps ??

    Thread Starter Swapnil Ghone

    (@swapnilghone9)

    Hello,
    I checked the WooCommerce Logs nothing is been logged in there.
    I have also deactivated all the plugins and have the default wordpress theme Twenty Twenty-One theme active.
    Still nothing works

    Hello @swapnilghone9 ,

    Thanks for trying the suggestions.

    Please make sure you’ve followed all the steps from here and if it is still not working please create a ticket so that we can investigate your particular problem further.

Viewing 4 replies - 1 through 4 (of 4 total)
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