• The Plus Addons for Elementor is breaking Elementor. I cannot edit any pages in Elementor when it is enabled. They just have the spinning progress icon and I cannot interact with Elementor at all. I’ve read several threads that suggest increasing memory or changing file permissions. I’m on a very specific hosting plan that won’t allow me (or anyone) to do that. Is it just that I need to permanently disable the plugin and look elsewhere? Is there a plan to make this work on all types of hosting? I’m hosted on Pantheon.io with their Basic plan.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello @rcwatson,

    1. Debug Log

    The following code, inserted in your wp-config.php file, will log all errors, notices, and warnings to a file called debug.log in the wp-content directory.

    // Enable WP_DEBUG mode
    define( ‘WP_DEBUG’, true );
    // Enable Debug logging to the /wp-content/debug.log file
    define( ‘WP_DEBUG_LOG’, true );
    // Disable display of errors and warnings
    define( ‘WP_DEBUG_DISPLAY’, false );
    @ini_set( ‘display_errors’, 0 );
    // Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
    define( ‘SCRIPT_DEBUG’, true );
    You can use https://pastebin.com/ and share error log link here. Based on Log we’ll check what causes issue.

    2. Unused Widget Disable

    If your Hosting Provider doesn’t allow a higher memory limit,You just need to disable all unused widgets from The Plus Addons and all other Elementor addons you have installed. This will reduce the need for the required memory limit as the total number of active widgets will go down.

    Plus Addons for Elementor uses the removed Elementor\Scheme_Typography. It is deprecated since version 2.8.0! They should use Elementor\Core\Schemes\Typography instead.

    Plus Addons for Elementor is using this
    use Elementor\Scheme_Typography;
    ‘scheme’ => Scheme_Typography::TYPOGRAPHY_1,

    instead of:
    use Elementor\Core\Schemes\Typography;
    ‘scheme’ => Typography::TYPOGRAPHY_1,

    Until they fixes this you have to manually change this or disable the plugin.

    Hello @jansencws,

    We have already update code as per elementor latest version.

    Make sure you have used latest Free version 5.0.8 and Pro Version 5.0.10.

    Please take a look at below code snippet.
    https://ibb.co/7bGLtf7
    https://ibb.co/0qZY6C4

    If you faced any issue, Please share debug log.
    You can use https://pastebin.com/ and share error log link here. Based on Log we’ll check what causes issue.

    Thread Starter rcwatson

    (@rcwatson)

    2. Unused Widget Disable

    If your Hosting Provider doesn’t allow a higher memory limit, You just need to disable all unused widgets from The Plus Addons and all other Elementor addons you have installed. This will reduce the need for the required memory limit as the total number of active widgets will go down.

    Do I need to have The Plus Addons for Elementor turned on to do this, even though Elementor is inaccessible to me when it’s turned on? How will I know which widgets are unused? Is there a simple way to determine this other than going through every page and poking around to see what’s in use and what’s not?

    Thread Starter rcwatson

    (@rcwatson)

    @ankitposimyth I added the debug settings you recommended and nothing was produced in the php-error.log file. But my hosting provider surfaced this error in its dashboard:

    Uncaught Error: Class 'Elementor\Scheme_Typography' not found in /code/wp-content/plugins/theplus_elementor_addon/modules/widgets/tp_adv_text_block.php:165
    Stack trace:
    #0 /code/wp-content/plugins/elementor/includes/base/controls-stack.php(2280): TheplusAddons\Widgets\ThePlus_Adv_Text_Block->_register_controls()
    #1 /code/wp-content/plugins/elementor/includes/base/controls-stack.php(494): Elementor\Controls_Stack->init_controls()
    #2 /code/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\Controls_Stack->get_stack()
    #3 /code/wp-content/plugins/elementor/includes/managers/widgets.php(336): Elementor\Widget_Base->get_stack(false)
    #4 [internal function]: Elementor\Widgets_Manager->ajax_get_widget_types_controls_config(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
    #5 /code/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
    #6 /code/wp-includes/class-wp-hookwp-content/plugins/theplus_elementor_addon/modules/widgets/tp_adv_text_block.php:165an hour ago

    I found the button for scanning unused widgets and I turned off all the unused ones. That didn’t fix anything with Elementor, though. It still was in a state of freezing up and not getting to where I can edit anything.

    Then I repeated disabling individual plugins and found that this time it’s the plugin named Premium Addons for Elementor that is causing the problem.

    As for the error I noted above, if it helps, here is the site health info from WordPress

    
    ### wp-core ###
    
    version: 5.9.3
    site_language: en_US
    user_language: en_US
    timezone: America/Chicago
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 443
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /code
    wordpress_size: 204.07 MB (213981324 bytes)
    uploads_path: /code/wp-content/uploads
    uploads_size: 1.39 GB (1495298834 bytes)
    themes_path: /code/wp-content/themes
    themes_size: 28.15 MB (29522057 bytes)
    plugins_path: /code/wp-content/plugins
    plugins_size: 283.46 MB (297225970 bytes)
    database_size: 153.20 MB (160644144 bytes)
    total_size: 2.05 GB (2196672329 bytes)
    
    ### wp-active-theme ###
    
    name: Astra (astra)
    version: 3.7.10
    author: Brainstorm Force
    author_website: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    parent_theme: none
    theme_features: core-block-patterns, astra_hooks, widgets-block-editor, align-wide, automatic-feed-links, title-tag, post-thumbnails, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, rank-math-breadcrumbs, amp, menus, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets
    theme_path: /code/wp-content/themes/astra
    
    ### wp-themes-inactive (2) ###
    
    Twenty Twenty-One: version: 1.5, author: the WordPress team
    Twenty Twenty-Two: version: 1.1, author: the WordPress team
    
    ### wp-mu-plugins (3) ###
    
    MU WP Native PHP Sessions: version: 0.1, author: Pantheon
    Pantheon: version: 0.2, author: Pantheon
    stagingpilot.php: author: (undefined), version: (undefined)
    
    ### wp-plugins-active (42) ###
    
    Antispam Bee: version: 2.11.0, author: pluginkollektiv
    Astra Pro: version: 3.6.7, author: Brainstorm Force
    Astra Widgets: version: 1.2.11, author: Brainstorm Force
    Bloom: version: 1.3.12, author: Elegant Themes
    Braintree for WooCommerce Payment Gateway: version: 2.6.4, author: WooCommerce
    Contact Widgets: version: 1.7.0, author: GoDaddy
    Cookie Notice & Compliance for GDPR / CCPA: version: 2.2.3, author: Hu-manity.co
    CTX Feed: version: 4.4.59, author: WebAppick
    Ele Custom Skin: version: 3.1.4, author: Dudaster.com
    Elementor: version: 3.6.5, author: Elementor.com
    Elementor Pro: version: 3.6.5, author: Elementor.com
    Facebook for WooCommerce: version: 2.6.13, author: Facebook
    Google Analytics for WordPress by MonsterInsights: version: 8.5.0, author: MonsterInsights
    Limit Login Attempts: version: 1.7.1, author: Johan Eenfeldt
    Ninja Forms: version: 3.6.9, author: Saturday Drive
    Pantheon Advanced Page Cache: version: 1.0.0, author: Pantheon
    Pinterest for WooCommerce: version: 2.4.3, author: premmerce
    PixelYourSite: version: 8.2.18, author: PixelYourSite
    PixelYourSite Pinterest: version: 3.2.5, author: PixelYourSite
    Premium Addons for Elementor: version: 4.9.10, author: Leap13
    Premium Addons PRO: version: 2.7.8, author: Leap13
    Redirection: version: 5.2.3, author: John Godley
    Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond)
    SendGrid: version: 1.11.8, author: SendGrid
    Simple History: version: 3.2.0, author: P?r Thernstr?m
    Smush: version: 3.9.8, author: WPMU DEV
    Storefront Product Pagination: version: 1.2.4, author: WooThemes
    SVG Social Menu: version: 2.0.0, author: Florian Brinkmann
    The Plus Addons for Elementor: version: 5.0.8, author: POSIMYTH
    The Plus Addons for Elementor Page Builder: version: 4.1.7, author: POSIMYTH
    Ultimate Addons for Elementor: version: 1.36.4, author: Brainstorm Force
    Ultimate Addons for Gutenberg: version: 1.25.4, author: Brainstorm Force
    Variation Swatches for WooCommerce: version: 1.1.19, author: Emran Ahmed
    Vintage Charm Homestead Custom Post Types: version: 1.0, author: Easily Amused
    WooCommerce: version: 6.4.1, author: Automattic
    WooCommerce Blocks: version: 7.5.0, author: Automattic
    WooCommerce Content Inserter: version: 1.0.0, author: Rob Watson
    WooCommerce Square: version: 2.9.1, author: WooCommerce
    WooCommerce USPS Shipping: version: 4.4.70, author: WooCommerce
    Woo Custom Stock Status: version: 1.3.0, author: Softound Solutions
    Wordfence Security: version: 7.5.9, author: Wordfence
    Yoast SEO: version: 18.6, author: Team Yoast
    
    ### wp-plugins-inactive (1) ###
    
    Mailchimp for WooCommerce: version: 2.6.2, author: Mailchimp
    
    ### wp-server ###
    
    server_architecture: Linux 5.10.109+ x86_64
    httpd_software: nginx/1.16.1
    php_version: 7.4.27 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 10000
    time_limit: 300
    memory_limit: 256M
    max_input_time: 900
    upload_max_filesize: 100M
    php_post_max_size: 100M
    curl_version: 7.61.1 OpenSSL/1.1.1k
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    
    
    Plugin Author POSIMYTH

    (@posimyththemes)

    Hello @rcwatson

    That means, It seems to be something from premium addons as you mentioned, When that is enabled, Issues is happening for you.

    Even we know, Premium Addons also have released with all other addons in elementor ecosystem.

    1. Make sure you are having all addons at it’s latest version.
    2. We have doubt you are having strong caching setup, that might be culprit as well. So, Remove cache from your caching plugin as well as reach out to server provider if they have any caching from their end as well.

    Hope to see your site started working smooth soon. Feel free to reach us, If you need any help.

Viewing 6 replies - 1 through 6 (of 6 total)
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