Suddenly getting “This field is required.” error in spite of all fields filled

  • Resolved mihirmanker

    (@mihirmanker)


    2 years, 10 months ago

    We have been using this plugin for quite a long while. Thank you for creating this ??

    On an existing form (https://ivychild.org/service-form/), we’ve been getting “This field is required” error of late, while submitting the form. The field in question is a ‘select (picklist)’ type field. This field was added relatively recently (last year) but the form has been working fine until this week.

    Apart from regular updates, no new plugins have been added or any major under-the-hood changes made in the last few months.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author brilliantplugins

    (@brilliantplugins)

    Virtual / In-person is not a valid field name… for any web form, but especially for a Salesforce form. Hint: The field’s API name likely ends in __c — if not, you don’t have the right name yet. It certainly won’t have spaces or slashes in it.

    I suspect if you fix that that will fix the immediate error — and the form will submit.

    If it truly is a picklist though, it won’t work yet — read the FAQ about how pick lists require the internal SF id for the value, not the human readable value — and then it may actually work.

Viewing 1 replies (of 1 total)
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