Website got Hacked with chinese and japanese characters

  • Resolved prathimeshbpd

    (@prathimeshbpd)


    2 years, 10 months ago

    Hi,

    I have purchased this plugin for my 4 websites.

    I just want to clear some things.

    Few days before my sites got hacked with chinese or japanese keywords in meta tags and urls.

    I couldn’t any resources from where they got hacked.

    Yesterday, I was changing wordpress directories except wp-content and wp-config.php file. I changed for some websites but still again that characters was again coming and later on i scan website from some other plugin so got noticed hacker was adding codes in wp-includes and wp-admin folders, so again i am trying to resolve issue but in some time hackers remove my website directories from where and how they were accessing my FTP or ssh i really don’t know.

    After some R&D i found your plugin so i have purchased premium plan form my website.

    Is your plugin help to prevent this type of hacks on wordpress directories, plugins, themes and content or any other directories connected with wordpress website?

    If yes can you suggest me the recommended setting for that.

Viewing 1 replies (of 1 total)
  • Plugin Support wftiffany

    (@wftiffany)

    Hi @prathimeshbpd,

    Thanks for reaching out to us.

    Since you’re a Premium Wordfence Customer, I recommend opening a support ticket at https://support.wordfence.com. They will be able to assist you faster and more efficiently.

    You can also access premium support via the Help menu item in the plugin, Help link on the plugin’s Dashboard page, on our documentation homepage or via the HELP link in the footer of all wordfence.com pages.

    Thanks,
    Tiffany

Viewing 1 replies (of 1 total)
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