• Resolved basvweb

    (@basvweb)


    Hi,

    The backend of WooCommerce (products, orders etc.) is taking way too long. I have disabled all themes and plugins except for WooCommerce but it’s still slow.. I can see in the network tab that post.php takes 20 seconds to load sometimes.. How do I fix this?

    I have already tried the Heartbeat plugin but that doesn’t help aswell..

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter basvweb

    (@basvweb)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.hotel-supply.com
    Site address (URL): https://www.hotel-supply.com
    WC Version: 6.4.0
    REST API Version: ? 6.4.0
    WC Blocks Version: ? 7.2.1
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.3.2
    Log Directory Writable: ?
    WP Version: 5.9.3
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: nl_NL
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.29
    PHP Post Max Size: 512 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 10000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 10.2.35-MariaDB
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.4.0
    WC Database Prefix: f412x_
    Totale database grootte: 3777.27MB
    Database gegevens grootte: 2785.09MB
    Database index grootte: 992.18MB
    f412x_woocommerce_sessions: Data: 17.02MB + Index: 2.02MB + Engine InnoDB
    f412x_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    f412x_woocommerce_attribute_taxonomies: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    f412x_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    f412x_woocommerce_order_items: Data: 1.52MB + Index: 0.22MB + Engine InnoDB
    f412x_woocommerce_order_itemmeta: Data: 4.52MB + Index: 5.03MB + Engine InnoDB
    f412x_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    f412x_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    f412x_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    f412x_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    f412x_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bf_activitylog: Data: 1.52MB + Index: 0.23MB + Engine InnoDB
    bf_core_hashes: Data: 0.31MB + Index: 0.33MB + Engine InnoDB
    bf_files: Data: 44.58MB + Index: 164.25MB + Engine InnoDB
    bf_files_last: Data: 45.58MB + Index: 164.23MB + Engine InnoDB
    bf_folders: Data: 1.52MB + Index: 1.92MB + Engine InnoDB
    bf_folders_to_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_actionscheduler_actions: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
    f412x_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_actionscheduler_logs: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
    f412x_akeeba_common: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_ak_params: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_ak_profiles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_ak_stats: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    f412x_ak_storage: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_ak_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_aws_cache: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    f412x_aws_index: Data: 21.55MB + Index: 15.03MB + Engine InnoDB
    f412x_categorymeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_commentmeta: Data: 0.28MB + Index: 0.30MB + Engine InnoDB
    f412x_comments: Data: 3.52MB + Index: 1.84MB + Engine InnoDB
    f412x_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_duplicator_pro_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_ee_products_sync_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_ee_product_sync_profile: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_ee_prouct_pre_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_fg_redirect: Data: 105.89MB + Index: 0.00MB + Engine InnoDB
    f412x_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    f412x_icl_languages_translations: Data: 0.20MB + Index: 0.13MB + Engine InnoDB
    f412x_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    f412x_icl_mo_files_domains: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    f412x_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_icl_strings: Data: 7.52MB + Index: 14.09MB + Engine InnoDB
    f412x_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    f412x_icl_string_positions: Data: 1.52MB + Index: 0.16MB + Engine InnoDB
    f412x_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_icl_string_translations: Data: 5.52MB + Index: 4.03MB + Engine InnoDB
    f412x_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_icl_translate: Data: 12.52MB + Index: 1.52MB + Engine InnoDB
    f412x_icl_translate_job: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
    f412x_icl_translations: Data: 31.56MB + Index: 84.34MB + Engine InnoDB
    f412x_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_icl_translation_status: Data: 61.55MB + Index: 1.52MB + Engine InnoDB
    f412x_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_litespeed_crawler: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    f412x_litespeed_crawler_blacklist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    f412x_litespeed_img_optm: Data: 531.00MB + Index: 242.45MB + Engine InnoDB
    f412x_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    f412x_litespeed_url: Data: 1.52MB + Index: 2.77MB + Engine InnoDB
    f412x_litespeed_url_file: Data: 6.23MB + Index: 19.36MB + Engine InnoDB
    f412x_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_options: Data: 14.08MB + Index: 6.78MB + Engine InnoDB
    f412x_postmeta: Data: 1562.00MB + Index: 119.36MB + Engine InnoDB
    f412x_posts: Data: 118.64MB + Index: 59.19MB + Engine InnoDB
    f412x_product_catmeta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    f412x_termmeta: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
    f412x_terms: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
    f412x_term_relationships: Data: 2.52MB + Index: 2.52MB + Engine InnoDB
    f412x_term_taxonomy: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
    f412x_ualp_user_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_usermeta: Data: 5.52MB + Index: 7.03MB + Engine InnoDB
    f412x_users: Data: 0.36MB + Index: 0.36MB + Engine InnoDB
    f412x_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    f412x_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_wc_category_lookup: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
    f412x_wc_customer_lookup: Data: 0.23MB + Index: 0.19MB + Engine InnoDB
    f412x_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    f412x_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    f412x_wc_order_product_lookup: Data: 0.52MB + Index: 0.53MB + Engine InnoDB
    f412x_wc_order_stats: Data: 0.28MB + Index: 0.31MB + Engine InnoDB
    f412x_wc_order_tax_lookup: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
    f412x_wc_product_attributes_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    f412x_wc_product_meta_lookup: Data: 1.52MB + Index: 1.14MB + Engine InnoDB
    f412x_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_woocommerce_multisafepay: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_wpmailsmtp_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    f412x_wpml_mails: Data: 34.52MB + Index: 0.00MB + Engine InnoDB
    f412x_yoast_indexable: Data: 123.67MB + Index: 52.77MB + Engine InnoDB
    f412x_yoast_indexable_hierarchy: Data: 3.52MB + Index: 4.47MB + Engine InnoDB
    f412x_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    f412x_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    f412x_yoast_seo_links: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
    f412x_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 395502
    custom_css: 1
    customize_changeset: 9
    nav_menu_item: 176
    oembed_cache: 3
    page: 49
    porto_builder: 5
    post: 48
    product: 6676
    revision: 1377
    shop_coupon: 11
    shop_order: 2587
    shop_order_refund: 21
    testimonial: 21
    testimonial_rotator: 3
    wp_global_styles: 1
    wpcf7_contact_form: 7
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (44) ###
    
    WPML Multilingual CMS: door OnTheGoSystems – 4.5.5
    WPML SEO: door OnTheGoSystems – 2.0.1
    Advanced Woo Search: door ILLID – 2.52
    Akeeba Backup Professional for WordPress: door Akeeba Ltd – 7.6.3
    Akismet Anti-Spam: door Automattic – 4.2.2
    Classic Editor: door WordPress Contributors – 1.6.2
    Classic Widgets: door WordPress Contributors – 0.3
    Contact Form 7: door Takayuki Miyoshi – 5.5.6
    Cookie Notice & Compliance for GDPR / CCPA: door Hu-manity.co – 2.2.3
    Aangepaste bestelnummers voor WooCommerce: door Tyche Softwares – 1.3.4
    Duplicate Page: door mndpsingh287 – 4.4.8
    Flexible Shipping: door WP Desk – 4.11.5
    Site Kit by Google: door Google – 1.72.0
    Health Check & Troubleshooting: door De www.ads-software.com community – 1.4.5
    Heartbeat Control by WP Rocket: door WP Rocket – 2.0
    WPBakery Page Builder: door Michael M - WPBakery.com – 6.8.0
    Kadence WooCommerce Email Designer: door Kadence WP – 1.4.10
    LiteSpeed Cache: door LiteSpeed Technologies – 4.6
    Loco Translate: door Tim Whitlock – 2.6.1
    MultiSafepay: door MultiSafepay – 4.13.1
    mywpguru: door Phil Taylor – is fully automatically updated to the latest
    Porto Theme - Functionality: door P-Themes – 2.2.4
    Safe SVG: door 10up – 2.0.0
    Search By SKU - for Woocommerce: door Unroll Digital – 0.8.0
    Testimonial Rotator: door Hal Gatewood – 3.0.3
    Bekijk e-mails voor WooCommerce: door Digamber Pradhan – 2.0.2
    Vraag om prijs voor WooCommerce Pro: door Tyche Softwares – 3.3.1
    Checkout Field Editor for WooCommerce: door ThemeHigh – 3.1.1
    WooCommerce Google Analytics Integration: door WooCommerce – 1.5.8
    WooCommerce Min/Max Quantities: door WooCommerce – 2.4.18
    WooCommerce Multilingual: door OnTheGoSystems – 4.12.6
    WooCommerce PDF Invoices & Packing Slips: door WP Overnight – 2.14.4
    WooCommerce Product Add-ons: door WooCommerce – 3.0.36
    WooCommerce Shipping & Tax: door WooCommerce – 1.25.25 (update naar versie 1.25.26 is beschikbaar)
    WooCommerce: door Automattic – 6.4.0 (update naar versie 6.4.1 is beschikbaar)
    Yoast SEO: door Team Yoast – 18.5.1
    WP Mail Logging: door Wysija – 1.10.4
    WP-Mail-SMTP: door WPForms – 3.3.0
    WP Rollback: door Impress.org – 1.7.1
    WP Sitemap Page: door Tony Archambeau – 1.9.1
    ReCaptcha v2 for Contact Form 7: door IQComputing – 1.3.9
    WPML String Translation: door OnTheGoSystems – 3.2.1
    YITH Request a Quote for WooCommerce: door YITH – 2.8.0
    Zendesk Chat Widget: door Zendesk – 1.4.18
    
    ### Inactive Plugins (6) ###
    
    CMP - Coming Soon & Maintenance Plugin: door NiteoThemes – 4.1.1
    JCH Optimize Pro: door Samuel Marshall – pro-2.10.0
    User Activity Log: door Solwin Infotech – 1.4.8.1
    WC Custom Add to Cart labels: door Rynaldo Stoltz – 1.3
    WPML Translation Management: door OnTheGoSystems – 2.10.8
    WP Super Cache: door Automattic – 1.7.7
    
    ### Must Use Plugins (2) ###
    
    akeeba-backup-coreupdate.php: door  –
    Health Check Troubleshooting Mode: door  – 1.7.2
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Winkelbasis: #13 - /winkel/
    Winkelwagen: #14 - /winkelmand/
    Afrekenen: #15 - /afrekenen/
    Mijn account: #16 - /mijn-account/
    Algemene voorwaarden: #59827 - /algemene-voorwaarden/
    
    ### Theme ###
    
    Name: Porto Child
    Version: 1.1
    Author URL: https://www.portotheme.com/
    Child Theme: ?
    Parent Theme Name: Porto
    Parent Theme Version: 6.2.6
    Parent Theme Author URL: https://www.portotheme.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: porto/woocommerce/archive-product.php
    porto/woocommerce/cart/cart-empty.php
    porto/woocommerce/cart/cart-shipping.php
    porto/woocommerce/cart/cart-totals.php
    porto/woocommerce/cart/cart.php
    porto/woocommerce/cart/cross-sells.php
    porto/woocommerce/cart/mini-cart.php
    porto/woocommerce/cart/proceed-to-checkout-button.php
    porto/woocommerce/cart/shipping-calculator.php
    porto/woocommerce/checkout/form-billing.php
    porto/woocommerce/checkout/form-checkout.php
    porto/woocommerce/checkout/form-coupon.php
    porto/woocommerce/checkout/form-login.php
    porto/woocommerce/checkout/form-pay.php
    porto/woocommerce/checkout/form-shipping.php
    porto/woocommerce/checkout/payment-method.php
    porto/woocommerce/checkout/payment.php
    porto/woocommerce/checkout/review-order.php
    porto/woocommerce/checkout/thankyou.php
    porto/woocommerce/content-product-cat.php
    porto/woocommerce/content-product.php
    porto/woocommerce/content-single-product.php
    porto/woocommerce/content-widget-product.php
    porto/woocommerce/global/form-login.php
    porto/woocommerce/global/quantity-input.php
    porto/woocommerce/global/wrapper-start.php
    porto/woocommerce/loop/add-to-cart.php
    porto/woocommerce/loop/loop-end.php
    porto/woocommerce/loop/loop-start.php
    porto/woocommerce/loop/no-products-found.php
    porto/woocommerce/loop/orderby.php
    porto/woocommerce/loop/pagination.php
    porto/woocommerce/loop/rating.php
    porto/woocommerce/loop/sale-flash.php
    porto/woocommerce/myaccount/dashboard.php
    porto/woocommerce/myaccount/downloads.php
    porto/woocommerce/myaccount/form-add-payment-method.php
    porto/woocommerce/myaccount/form-edit-account.php
    porto/woocommerce/myaccount/form-edit-address.php
    porto/woocommerce/myaccount/form-login.php
    porto/woocommerce/myaccount/form-lost-password.php
    porto/woocommerce/myaccount/form-reset-password.php
    porto/woocommerce/myaccount/lost-password-confirmation.php
    porto/woocommerce/myaccount/my-account.php
    porto/woocommerce/myaccount/my-address.php
    porto/woocommerce/myaccount/my-downloads.php
    porto/woocommerce/myaccount/my-orders.php
    porto/woocommerce/myaccount/navigation.php
    porto/woocommerce/myaccount/orders.php
    porto/woocommerce/myaccount/payment-methods.php
    porto/woocommerce/myaccount/view-order.php
    porto/woocommerce/order/form-tracking.php
    porto/woocommerce/order/order-details-customer.php
    porto/woocommerce/order/order-details.php
    porto/woocommerce/order/order-downloads.php
    porto/woocommerce/order/tracking.php
    porto-child/woocommerce/single-product/add-to-cart/simple.php
    porto-child/woocommerce/single-product/add-to-cart/variable.php versie 3.5.5 is verouderd. De hoofdversie is 6.1.0
    porto-child/woocommerce/single-product/meta.php
    porto-child/woocommerce/single-product/price.php
    porto-child/woocommerce/single-product/product-attributes.php
    porto-child/woocommerce/single-product/product-image.php
    porto-child/woocommerce/single-product/product-thumbnails.php
    porto-child/woocommerce/single-product/rating.php
    porto-child/woocommerce/single-product/related.php versie 3.0.0 is verouderd. De hoofdversie is 3.9.0
    porto-child/woocommerce/single-product/review-meta.php
    porto-child/woocommerce/single-product/review-rating.php
    porto-child/woocommerce/single-product/review.php
    porto-child/woocommerce/single-product/sale-flash.php
    porto-child/woocommerce/single-product/short-description.php
    porto-child/woocommerce/single-product/tabs/tabs.php
    porto-child/woocommerce/single-product/title.php
    porto-child/woocommerce/single-product/up-sells.php
    porto/woocommerce/single-product-reviews.php
    
    Outdated Templates: ?
    					
    					
    						Leer hoe te updaten
    
    ### Action Scheduler ###
    
    Afgerond: 383
    Oldest: 2022-03-27 16:25:53 +0000
    Newest: 2022-04-26 10:02:32 +0000
    
    ### Status report information ###
    
    Generated at: 2022-04-26 12:42:01 +01:00
    
    Mirko P.

    (@rainfallnixfig)

    Hi @basvweb,

    Thank you for getting in contact!

    Is there a large number of PHP errors on the site? You can find below a guide to locating PHP error logs that can be useful when investigating an issue with a site.

    https://woocommerce.com/document/finding-php-error-logs/

    Are there any JavaScript errors appearing in your browser’s developer tools console?

    I would recommend installing a plugin called Query Monitor which is useful to debug slow queries in WordPress.

    Here’s a handy guide with steps to debug WordPress issues more quickly and with greater accuracy.

    https://kinsta.com/blog/query-monitor/

    Hope this helps.

    Thread Starter basvweb

    (@basvweb)

    Hi @rainfallnixfig ,

    There are no PHP errors and also no JavaScript errors..

    https://www.hotel-supply.com/wp-admin/edit.php?post_type=product takes 14 seconds to load sometimes..

    Thread Starter basvweb

    (@basvweb)

    Same when opening a product in the backend, it takes 20.8 seconds..

    https://postimg.cc/Cdt5g7Sm

    Hello,

    The slowness of a site can be caused by several contributing factors. I’d also recommend going over the troubleshooting documentation below to see if that helps.

    https://docs.woocommerce.com/document/troubleshooting-a-slow-site/
    https://woocommerce.com/posts/woocommerce-site-slow-fixes/

    Thread Starter basvweb

    (@basvweb)

    I have done this and found out that some query’s take A LOT of time.

    WP_Term_Query->get_terms() is the worst one. (https://postimg.cc/FY4fycbx)

    We have 600 categories and around 62.000 attributes on the website, this might be the issue (although our hosting is superior).

    Is there a way to not load in all taxonomies?

    Mirko P.

    (@rainfallnixfig)

    Hi @basvweb,

    It’s quite strange that the edit product page is taking more than 20 seconds to load. What I noticed is that, although I change the language in the general settings, there is no string (&lang=nl) for the language appended to the page URL. On my end, the page URL appears as [my-site]/wp-admin/post.php?post=5543&action=edit whatever language I select.

    I would suggest clearing the cache from your caching plugins and reaching out to the host that has tools to check why the page is taking too long to load.

    Best regards.

    Thread Starter basvweb

    (@basvweb)

    @rainfallnixfig I will try this. So you think the problem is the WPML plugin?

    Weird thing is when I deactivate all plugins except for WooCommerce it is still slow..

    Hi @basvweb

    So you think the problem is the WPML plugin?

    It could be, but may not necessarily be the only reason.

    Outdated Templates: ?

    I see that your theme overrides many WooCommerce templates and some overrides are outdated. You may want to update those and see it that helps. You can refer to our documentation on how to update outdated templates: https://woocommerce.com/document/fix-outdated-templates-woocommerce/

    Weird thing is when I deactivate all plugins except for WooCommerce it is still slow..

    Are you also switching over to a default WP theme like Twenty Twenty-One or Storefront, and disabling any/all custom code?

    I will try this

    Please go ahead. Do let us know if we can be of further help.

    Thanks

    Thread Starter basvweb

    (@basvweb)

    Hi @margaretwporg ,

    I have disabled all plugins except WooCommerce and also activated the Twenty Twenty-one theme but when I try to edit a product I get the same, a very long loading time..
    This time 16,23 seconds..

    Here is the query: https://postimg.cc/qt0rgqLR

    Plugin Support Paulo P – a11n

    (@paulostp)

    Hello,

    Thanks for confirming. Have you tried reaching out to your host like Mirko suggested?

    To perform tests without affecting your live site, I suggest you use a staging site (your host might have that feature, but you can create it with WP Staging as an alternative).

    This way, you can keep the staging site permanently set to Storefront and with all plugins disabled (except for WooCommerce) while troubleshooting.

    Please, let us know if you have any update from your host.

    We haven’t heard back from you in a while, so I’m marking this thread closed for now – we’ll be here if and/or when you are ready to continue.

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