“Reply to” mail

  • Resolved bendakfilip

    (@bendakfilip)


    2 years, 7 months ago

    ?Hello, is possible to set reply to mail to %customer_email% for employees mails? For example someone order a service employee received an email and this employee want to send email to this client but if push reply in email client he will see his own mail in line with mail to.

    Thanks

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  • Plugin Author ameliabooking

    (@ameliabooking)

    Hello there and sorry for the late response.

    At the moment, it’s not possible to achieve this. Email notifications can be sent to the customer and the employee, but the email sent to the employee can’t include the customer’s email as CC or BCC.

    You can use the placeholder %customer_email%, so the employee knows who (s)he should email.

    We’ll forward this to our developers as a suggestion, though.

    Kind regards.

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