Taxes not being charged when coupons being used

  • Resolved eaec

    (@eaec)


    2 years, 6 months ago

    Hello, I have sent some store credit to customers and the orders they are making with the coupons are not charging taxes of any kind. The coupons themselves were not taxed (as per local regulations) so I am now wondering what setting I need to alter to force the taxes to be calculated on the full cart amount before coupon is appliead, and then taken from the coupon amount during checkout if available?

    If possible I would like to alter this behaviour on existing coupons ASAP – Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Author WebToffee

    (@webtoffee)

    Hi @eaec,

    Thanks for reaching out.

    This forum is to support the basic version of our plugin. Since you are using the premium version of our plugin, please raise a support ticket via this link. Thanks for understanding.

Viewing 1 replies (of 1 total)
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