• Resolved nesoor

    (@nesoor)


    Hello WordPress Memebers,
    When I check the box for “PHP File Editing” protection and click save it says that it’s turned on but when I refresh the page it’s turned off automatically again.

    I do not get any error why I can’t turn it on.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support vupdraft

    (@vupdraft)

    Hi,

    I have just recreated the issue. This looks like a bug. I will ask our development team to look at this.

    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    Can you try doing this again, making sure to hit the “Save button”, if you are still experiencing the issue, could you do a screen recording?

    Thread Starter nesoor

    (@nesoor)

    Hello @vupdraft
    Can I send you the video in a private message or email ?

    Plugin Support vupdraft

    (@vupdraft)

    Unfortunately WordPress moderators do not allow this. You will need to put it onto to some remote storage such as drobbox and share the link

    Thread Starter nesoor

    (@nesoor)

    Hey @vupdraft
    I am still having the same issue. I checked the option and clicked save but after reloading the page it’s disabled again.

    It’s fixed for now because I put the following code in the wp-config.php:
    define(‘DISALLOW_FILE_EDIT’, true);

    • This reply was modified 2 years, 4 months ago by nesoor.
    • This reply was modified 2 years, 4 months ago by nesoor.
    • This reply was modified 2 years, 4 months ago by nesoor.
    Plugin Support aporter

    (@aporter)

    Hi,

    I’m unable to reproduce this issue.

    Are you on the latest version of the plugin?

    If so could you open your browser developer console, navigate to the network tab and then save the settings.

    What response code does that return?

    Is this the only setting that doesn’t save for you?

    https://updraftplus.com/faqs/how-do-i-open-my-browsers-developer-tools/

    Best wishes,

    Ashley

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Can’t turn on PHP File Editing protection’ is closed to new replies.