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Resolved

(@andymunrow)

while Editing My web-story My editor crashed

TypeError: Failed to construct 'KeyframeEffect': duration must be non-negative or auto

    at WAAPIAnimationWrapper (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/4610.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:21366)
    at WAAPIWrapper (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/4610.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:21748)
    at AnimationWrapper (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:97920)
    at div
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at DisplayElement (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:98077)
    at DisplayPage (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:152:85678)
    at div
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at div
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at div
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at div
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at div
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at div
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at PageArea (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:152:59920)
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at section
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at Layer (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:152:56569)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at Provider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/4610.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:22770)
    at StoryAnimations (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:152:86486)
    at DisplayLayer (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:152:87429)
    at div
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at WithOverlay (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:18:24192)
    at SelectionCanvas (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:230:10867)
    at div
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at CanvasElementDropzone (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:230:13718)
    at div
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at div
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at UploadDropTarget (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:112:8254)
    at CanvasUploadDropTarget (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:230:13217)
    at section
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at EditLayerFocusManager (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:152:8314)
    at ue (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:676774)
    at CanvasLayout (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:230:21045)
    at Canvas (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:230:22955)
    at ErrorBoundary (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:18:46697)
    at div
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at RichTextProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:18:30919)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at VideoTrimProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:230:27838)
    at Workspace (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:230:29288)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at RightClickMenuProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:232:7966)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at UnitsProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:69874)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at CanvasProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:82808)
    at section
    at k (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:681641)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at WithOverlay (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:18:24192)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at SidebarProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:258:37757)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at HighlightsProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:114:8964)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at ChecklistCheckpointProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:108:1229)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at LayoutProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:72587)
    at oJ (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:258:39825)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at MetaBoxesProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:260:8534)
    at A0
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at PageDataUrlProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:102749)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at PageCanvasProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:105167)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at HelpCenterProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:90812)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at DropTargetsProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:67444)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at TransformProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:18:34606)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at MediaProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:57706)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at FontProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:29898)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at CurrentUserProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:12260)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at TaxonomyProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:63007)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at StoryTriggersProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:8748)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at StoryProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:9428)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at SnackbarProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/4610.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:17:50462)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at HistoryProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:36:16195)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at Media3pApiProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:27129)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at APIProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:18:47456)
    at https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:704421
    at ConfigProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:18:47168)
    at ErrorBoundary (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:18:46697)
    at Fe (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:679730)
    at ue (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5756.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:676774)
    at FlagsProvider (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/5825.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:1:21929)
    at StoryEditor (https://theinclouder.in/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=c9723eeb4bf29eeb0abe7a606a7871cc:44:115900)

The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

Adam Dunnage
(@adamdunnage)

2 years, 10 months ago

Hi @andymunrow and thanks for reporting this to us. Can I please ask if you are getting this each time you are in the editor or was this a single occurrence?

Would you also be able to share your Site Health information via this private form which may help us to identify why this may have happened.

Thread Starter andymunrow
(@andymunrow)

2 years, 10 months ago

Each Time

I have Submitted My site Health Info

Adam Dunnage
(@adamdunnage)

2 years, 10 months ago

@andymunrow thanks for providing the information. Nothing here stands out but it would be useful at this point to check for any potential plugin conflicts that may be causing this.

Could you please try following our troubleshooting steps outlined here to see if you can spot any possible conflict and let me know how this goes.

Thread Starter andymunrow
(@andymunrow)

2 years, 10 months ago

There is also something wrong with indexing like i mention in this thread

is this causing the problem

Adam Dunnage
(@adamdunnage)

2 years, 10 months ago

@andymunrow This looks like it could be a bug but we will need to investigate this further. Would you please be able to provide your story URL so that we can do some more testing on our side and I will update you as soon as I can.

Thread Starter andymunrow
(@andymunrow)

2 years, 10 months ago

Yes sure

https://theinclouder.in/web-stories/met-gala-2022-looks-photos-outfits-kardashian-gaga/
Adam Dunnage
(@adamdunnage)

2 years, 10 months ago
@andymunrow thanks a lot. We have been able to reproduce this by following the steps below:
1. Add new element to page
2. Add animation
3. Set animation duration to a negative number
4. editor crashes
This is a bug which we have now opened a GitHub issue for which you can follow for updates here: https://github.com/GoogleForCreators/web-stories-wp/issues/11439.

As noted in the issue, negative duration values are not allowed which is why you are facing this issue. If you input a positive number does everything work okay in the editor?
Thread Starter andymunrow
(@andymunrow)

2 years, 10 months ago

Okay I understand
thanks a lot, Adam

but what about my indexing problem did you find something there

Adam Dunnage
(@adamdunnage)

2 years, 10 months ago

@andymunrow No problem. I updated the indexing topic with a new comment earlier so please review and leave any comments back on that topic.
Adam Dunnage
(@adamdunnage)

2 years, 9 months ago
@andymunrow If you update to the latest version of the plugin and run through these steps once more the editor should no longer crash:
1. Add new element to page
2. Add animation
3. Set animation duration to a negative number
4. editor crashes
Can you please confirm this has been fixed?

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Something went wrong! The editor has crashed. Please try reloading the page’ is closed to new replies.

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