RSVP ticket confirmation email not sending

  • Resolved Sam

    (@sambruton)


    2 years, 6 months ago

    Hi

    We are having an issue that guests aren’t receiving their RSVP ticket confirmation email.

    Plugins we have installed are:
    – Event Tickets
    – Event Tickets Plus
    – Events Tickets Extension: Ticket Email Settings
    – The Events Calendar
    – The Events Calendar PRO
    – WPForms Lite

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Sam

    (@sambruton)

    So I figured out it is necessary to have an SMTP plugin to handle the mail sending. So I installed WP Mail SMTP, configured it and now the email confirmations work.

    Some of the best fixes are the simple ones.

    I hope this helps future seekers of knowledge.

    Hey @sambruton I am so glad you figured this out and thank you for sharing your solution with the community!

Viewing 2 replies - 1 through 2 (of 2 total)
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