Categorie Filter on Archive page isn’t working

  • Resolved MatthieuBisous

    (@matthieubisous)


    2 years, 6 months ago

    Hi, I’ve read many topics about this problem and we followed all your documentation + feedback you gave to previous users with this problem, but it still doesn’t work for us. We are using the correct filters and the correct archive widget from WL but the category filter is always showing all the products instead of the selected category products. Could you please help us for this please ?

    I’ll send you your credentials in private.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @matthieubisous

    Thanks for reaching out to us ??

    We have thoroughly read your message as well as checked the page you shared with us.

    While doing so, we noticed query parameters getting removed from the URL when we were trying the filter the products by a category.

    Your current theme or another third-party plugin from your website might be causing the issue. Could you please check?

    On the other hand, it would be great if you contact us at https://woolentor.com/contact/

    Our support team will definitely assist you with that.

    Best regards,
    Tarek

Viewing 1 replies (of 1 total)
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