White Box surrounding my Nav menu appears when my page loads in the browser

  • Resolved antcrescendo

    (@antcrescendo)


    2 years, 6 months ago

    Hello, when my page loads in the browser, there appears to be a white box surrounding my navigation menu for two seconds, and then it appears normal. How can I prevent this from happening? Please see the screenshot: https://postimg.cc/CBFcvgHB

    Although my navigation menu is transparent, this white box appears when the page loads. Below is a screenshot to show that I have a transparent header active.

    https://postimg.cc/wt95zktn

    I would greatly appreciate any suggestions on how to resolve this.
    Thanks,

    White Box surronding my Nav menu when my page loads in the broswer

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi @antcrescendo,

    To check the issue we need your website URL. Please share your website URL to determine the issue. Waiting for your response and we are always here to help you.

    Best Regards,
    ?Amir

    Thread Starter antcrescendo

    (@antcrescendo)

    Hello @ahmedamir, my website is currently hosted on a test server, so I am not able to share the link outside of our office.

    Sorry for the inconvenience.

    @antcrescendo I have been having the same issue, but, my white box is under the section with my header menu and above a 2nd section where I have our social accounts listed. It has been an ongoing issue of mine for weeks. The only way I have been able to fix this issue for me is to create a new header from scratch, copy & paste the columns I had before and DO NOT set the header as sticky. I have tested this with 2 separate brand new headers from scratch. When I set one of them to sticky, it completely messes up and the white box is shown. If your in your browser and you reload the page and the white box is showing, reduce the size of your browser size and then maximize it again, the white box now disappears.. Very odd..

    Here’s an image of mine on my testing site: https://ibb.co/0rM6TkH

    Like I said the only way to fix this issue (at least for me) was to create a new header from scratch copy & past my columns (DO NOT COPY THE SECTIONS – CREATE BRAND NEW SECTIONS) and DO NOT SET TO STICKY!

    I hope this resolves your issue for you while they figure this out.

    • This reply was modified 2 years, 6 months ago by ncastleberry.
    • This reply was modified 2 years, 6 months ago by ncastleberry.

    Hello @antcrescendo ,

    Sorry for the late reply. Can you please disable the sticky feature and check if the issue still persists or not?

    Sincerely,
    Benjir

Viewing 4 replies - 1 through 4 (of 4 total)
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