• Resolved profitpunk

    (@profitpunk)


    We were short of buying the plugin but as we can’t stop the plugin from sending us THOUSANDS of eMail over the last couple of months we will replace it with another one!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi profitpunk,

    A plugin sending many many many emails, seemingly without having any control over it, can really be a pain in the a…

    What I’m wondering about this topic is, is this a shout out for help or should we (the community) see this as a review?

    If it’s a review (looks like a review to me), it should be reported as such. Not as a topic in a support forum.

    +++++ To prevent any confusion, I’m not iThemes +++++

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @nlpro There is nothing in this topic at all that needs any moderator’s attention. Please do not report it again.

    Thread Starter profitpunk

    (@profitpunk)

    I don’t know if it is a misconfiguration from my side or a coding error of the plugin.

    is there a switch I can turn on in the settings to stop the plugin from sending me hundreds of emails each day?

    To find out we (the community) need information.

    First thing that comes to my mind is, what type of emails are we talking about. The plugin can send several types of emails.
    Below a list of possible emails:

    File Change Warning
    Site Lockout Notification
    Database Backup
    Login Authentication Code
    Daily Security Digest
    etc

    Unfortunately there is no plugin email kill switch.

    • This reply was modified 2 years, 6 months ago by nlpro.
    Thread Starter profitpunk

    (@profitpunk)

    i would love to show you a screenshot but…

    so I copy and paste just a few of the last ones:

    Notification Center Debug Sending Security Digest 2022-05-12 21:03:01 – 1 second ago

    Notification Center Debug Sending Security Digest 2022-05-12 21:02:56 – 6 seconds ago

    Notification Center Debug Sending Security Digest 2022-05-12 21:02:55 – 7 seconds ago

    Notification Center Debug Sending Security Digest 2022-05-12 21:01:55 – 1 min ago

    Only today there are over 1.000 of these eMails send to me!

    Ok, so it’s the Daily Security Digest email.

    Let me start by saying that if you don’t want to receive any of this specific type of emails you can disable it. Simply navigate to the Security > Settings menu option and then click on the NOTIFICATIONS > Security Digest menu option. Untick the Enabled checkbox and then click on the Save All button. That’s it.

    The big question is why are there multiple Daily Security Digest emails send in one day. It’s supposed to only send one (and only if there is something to report) a day.

    I know this feature works fine in my test envs, so it must be something specific for your site/env.

    That said, I have seen similar topics in the past. Allow me a moment to have a look at those topics from the past. I’ll get back to you tomorrow ??

    Thread Starter profitpunk

    (@profitpunk)

    Thank you.

    Yeah, i got the same question about the DAILY Security Digest.

    At least I could untick the Enabled checkbox — I don’t know how I could miss that checkbox… Thanks man!

    Without being able to put my finger on the root cause I can explain why it is possible so many Daily Security Digest emails are being send.

    It’s because the check for scheduled email notifications is (by default) hooked to the WordPress init action.

    That means EVERY (frontend or backend) request to the site can potentially send one (or more) scheduled email notification(s).

    Now, it is possible to change the default behavior. Instead of performing the scheduled email notifications check on every page load you can offload it to WP Cron. You only need to add the line below to the wp-config.php file:

    define('ITSEC_NOTIFY_USE_CRON', true);

    This should considerably lower the number of Daily Security Digest emails send (even without fixing the root cause).

    Fixing the root cause will probably require additional tracing/debugging in your env.

    • This reply was modified 2 years, 6 months ago by nlpro.
    Thread Starter profitpunk

    (@profitpunk)

    to put that in a cron job is a great idea.

    Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Too many reports !!!’ is closed to new replies.