• Resolved wlsfh

    (@wlsfh)


    Hello,

    It’s days I’m trying to work this out but unsuccessfully.

    I’ve also reinstalled and reconnected my plugin multiple times, including erasing data, disconnecting the APP on Pinterest, clearing cache and so on.

    It looks like my XML is empty, with 0 products.

    Product Synch log is confirming this

    2022-05-15T09:44:51+00:00 DEBUG Feed generation queued.
    2022-05-15T09:44:51+00:00 DEBUG Feed generation start. Preparing temporary files.
    2022-05-15T09:44:51+00:00 DEBUG Feed batch generated. Wrote 0 products to the feed file.
    2022-05-15T09:44:51+00:00 DEBUG Feed batch generated. Wrote 0 products to the feed file.
    2022-05-15T09:44:51+00:00 DEBUG Feed batch generated. Wrote 0 products to the feed file.
    2022-05-15T09:44:51+00:00 DEBUG Feed generation end. Moving files to the final destination.
    2022-05-15T09:44:51+00:00 DEBUG Feed generated successfully.

    The other log I found is saying this:

    --- EMPTY STRING ---
    
    2022-05-16T00:04:52+00:00 DEBUG Response: 
    
    HTTP/1.1 200 OK
    Content-Type: application/json
    Content-Length: 909
    pinterest-version: 6a733e7
    x-content-type-options: nosniff
    x-frame-options: DENY
    x-userendpoint-ratelimit-limit: 500000
    x-userendpoint-ratelimit-remaining: 441779
    x-envoy-upstream-service-time: 50
    x-pinterest-direct: true
    pinterest-generated-by: coreapp-ngapi-prod-0a01c9fb
    Cache-Control: no-cache, no-store, must-revalidate
    x-pinterest-rid: 2906209551187885
    Date: Mon, 16 May 2022 00:04:52 GMT
    Connection: close
    Set-Cookie: _ir=0; Max-Age=1800; HttpOnly; Path=/; Secure
    AKAMAI-GRN: 0.65997a5c.1652659492.4ddd0cac
    X-CDN: akamai
    
    {"status":"success","code":0,"data":{"product_pin_feed_profile":{"merchant_feed_id":"","id":"1521634978349","merchant_id":"1489043036761","feed_type":"default","feed_status":"ACTIVE","host":null,"display_name":null},"verticals":["HOME_DECOR"],"product_pin_approval_status":"approved","external_id":"1468414/c0188c65-b8a9-42be-8f69-f9bc55ced617","logo_url":"https://i.pinimg.com/30x30_RS/db/03/59/db03596a3102db8a4d3c520880fff5b7.jpg","favicon_url":null,"description":null,"display_name":"Auto-created by Pinterest for WooCommerce","product_pin_approval_status_rationale":"No Violation","id":"1489043036761","created_at":1652084636404,"user_id":"1044553844731764735","product_pin_approval_status_reasons":[],"partner_type":0,"is_product_pin_active":false,"merchant_url":"https://briskby.com","type":"merchant","partner_user_id":"","updated_at":1652108390490},"message":"ok","endpoint_name":"v3_get_pp_merchant"}

    I have no clue why it keeps on generating an empty XML.

    Any idea?

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @wlsfh

    Hope you are doing well! thanks for your patience.

    What kind of products do you have on your site?

    this is the list of products that will not be included on the feed:
    – Hidden/private/draft products
    – Out of Stock
    – zero price/free products
    – Grouped products

    try to check the following link conflict test on a Staging site, could be some plugin or even the Theme you are using. We need to isolate the problem first.

    If you can’t find the issue, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

    Best,
    Christian

Viewing 1 replies (of 1 total)
  • The topic ‘Can’t make it work. Feed always 0 products’ is closed to new replies.