• Resolved brownbagmarketing

    (@brownbagmarketing)


    The advanced Search widget keeps throwing this error:
    “Security token did not match” on the ajax call for typeahead.

    If I make a trivial change to the page and save, it will start to work again, but within minutes it goes back to throwing this error.

    We do not have this issue in our dev version of the site.
    https://dev-southwell.brownbagpressdev.com/providers/

    Any thoughts?

    EDIT: when logged into the WP Admin, it does not seem to throw this error.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello @brownbagmarketing,

    Thanks for pointing this out. We are already aware of this issue. And right now, our DEV TEAM is working on it. Hopefully, it will be fixed soon in our future releases. And I will also let you know the update when it will be done.

    Thank you!

    Hello @brownbagmarketing,

    Can you please share the Cache plugin name, if you are using any caching plugin on your website? Still, we are working on this issue. I hope this issue will be solved soon.

    Thank you!

    Hello @brownbagmarketing,

    Hope you’re doing well.

    I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not. It would be so helpful if you answer my previous query. It will help us to fix this soon.

    Thank you

    Thread Starter brownbagmarketing

    (@brownbagmarketing)

    Hi Kawashar,
    The problem is still there.

    We are not using a caching plugin on the site.

    The Hosting platform has some sort of adaptive cache, but not really anything configurable in the hosting tools that I’ve seen.

    Thanks

    Hello @brownbagmarketing,

    We are working on this issue. Hopefully, it will be fixed in our next releases. I will also let you know the update.

    Thank you

    Hello @brownbagmarketing,

    Hope you are doing well.

    FYI: EA Advanced Search is one of our PRO features. And This issue has been solved. I request you to contact here for any further assistance.

    And I am marking this thread as resolved here.

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Advanced Search – Security token did not match’ is closed to new replies.