• Resolved d2092001

    (@d2092001)


    My form has not been scrolled to the correct position and after answering quizz I want it to scroll down to the form below, how can I do that?
    I hope you can help me with this, thank you very much

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @d2092001,

    Trust you are doing good today.

    Could you please share a page URL where we can notice the issue?

    Please also export the Quiz and share here using Google Drive or DropBox.

    Ref: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    Looking forward to hearing back from you and resolve the issue as soon as possible.

    Kind Regards,
    Nebu John

    Thread Starter d2092001

    (@d2092001)

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @d2092001

    Thank you for response!

    Is the plugin on site up to date? The “Export” options should be available for quite some time already but it wasn’t there before 1.5.1 version of the plugin.

    Current release is 1.15.14 and since 1.5.1 there was a lot of fixes, changes and improvements added and the first step should be to update the plugin. Then, if the issue is still happening, we could and would investigate it.

    Note though: if you are using such an old version of the plugin, I’d strongly recommend taking a backup of the site first before making update as I cannot tell for sure if after such a major update (so many releases skipped) all the data will be correct and maintained. So it’s better to have fresh backup at hand to be able to restore everything if needed.

    Kind regards,
    Adam

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @d2092001 ,

    We haven’t heard from you for several days now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 4 replies - 1 through 4 (of 4 total)
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