Fonts in KALE PRO

  • Resolved heathernmiller

    (@heathernmiller)


    2 years, 9 months ago

    I am a subscriber to KALE PRO and despite 3 requests over the last month Lyra themes have still not got back to me.

    HI
    I have tried to change the font on my site to a sans serif font.
    On the customise page for the front page the type is a sans serif font see photo. https://snipboard.io/E6K1lg.jpg

    This has been published many times but my front page still shows a serif font.
    https://snipboard.io/CXGpo2.jpg

    https://www.heathermillerpaintings.com/

    It has not updated to the correct font. How do I correct it?

    I would really appreciate if anyone has experience of this and could give me some help.

    Heather Miller

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi Heather,

    Thanks so much for getting in touch, and I’m extremely sorry to hear this- I can imagine that would be incredibly frustrating. The last correspondence we have on file from you was from February, and we’ve responded to all support requests that we’ve received, but it sounds like we haven’t received the three requests you’re referring to. Could I ask how you sent these requests?

    The forum rules don’t allow us to provide support for the Pro version of our theme here, but in this particular case it appears to be just a bit of inline CSS that’s overriding the font, so hopefully we can get this resolved quickly.

    I’ve followed up just now with a fresh support ticket sent to your email on file, please let me know if you haven’t received it.

    Thanks again, and I apologize for the hassle!

    Thread Starter heathernmiller

    (@heathernmiller)

    Thank you so much for your help Steven. I think there may have been gremlins in the contact form I filled in on the site. Really appreciate all your help

    Thanks Heather- really appreciate the heads up (as well as your patience), and we’ll do some digging on that contact form.

    Have a great weekend!

Viewing 3 replies - 1 through 3 (of 3 total)
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