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Arlene Foy
(@arlenefoy1)

2 years, 9 months ago

Hi – This is in relation to the new theme panel that has been announced by OceanWP. My plugin and theme sections are asking me to update this but there doesn’t appear to be any updates to do this. I’ve also noticed that a lot of the OceanWP plugins I have as part of the theme (Contruction) are 1.0 versions when 2.0 versions are available. Not quite sure why this is or if the theme is just lacking the updates.

This warning is also now appearing – Warning: Use of undefined constant OCEANWP_THEME_VERSION – assumed ‘OCEANWP_THEME_VERSION’ (this will throw an Error in a future version of PHP) in /home/customer/www/thorncarpentry.com/public_html/wp-content/plugins/ocean-extra/ocean-extra.php on line 647

Any help in understanding what OceanWP are doing would be great!

Viewing 1 replies (of 1 total)

Shahin
(@skalanter)

2 years, 9 months ago

Hello @arlenefoy1,

Thank you for reaching out, and sorry for the inconvenience,

We are aware of the issue, and it will be fixed in the next updates. If you cannot access wp-admin, there are other ways to deactivate plugins, please read this link: https://www.ads-software.com/support/article/faq-troubleshooting/.

Summary: you can using FTP and rename the current theme from root of the website / wp-content / theme / {{current theme name}} and deactivating any plugins with rename plugin folder(e.g, add -t) from root of the website / wp-content / plugins {{Plugin Name}}

To see the error on WordPress, you can check the super administrator email; Or turn on the WordPress debugger mode and check the debug.log file. To enable it, please follow the steps explained in this link: https://www.ads-software.com/support/article/debugging-in-wordpress/.

After fixing the error, please tell us a little about the versions of plugins you use. To do this, please go to WP Dashboard > Tools > Site Health > Info Tab and click on the button Copy site info to clipboard. You can send the information as code here or upload them to https://pastebin.com/ and get an exclusive link.

Note 1: you can ask your host provider to return the backup.

To rollback version of OceanWP theme and Ocean Extra plugin, you can use these links:
https://docs.oceanwp.org/article/797-oceanwp-rollback-versions
https://docs.oceanwp.org/article/800-ocean-extra-rollback-versions

Also, you can use the dev versions to solve your issue on PHP version 8.x.x: https://drive.google.com/drive/folders/1TY4FGDAmIwcfunEAE9PLMHgVCMX9lm35?usp=sharing

Best Regards

Viewing 1 replies (of 1 total)

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