Reply to other email than from which was sent

  • Resolved webhk

    (@webhk)


    2 years, 5 months ago

    Hello

    I have that problem. I have configured MAIL SMTP with Gmail according to your instruction. If i do test all work great. But If i send transaction email (woocomerce) “e-mail from” is correct, but then when customer click reply, then it is to completly different e-mail! Exactly to administrator e-mail of the webiste! Not the email from where the message came.. What could be the reason?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @webhk,

    Thanks for reaching out!

    In case it helps, you can enable the “Force From Email” option under the WP Mail SMTP -> Settings page.

    Or else, try updating your WooCommerce “from” address under the WooCommerce -> Settings -> Emails section.

    I hope this helps. Thanks!

    Thread Starter webhk

    (@webhk)

    Thanks a lot! Second hint was a solution for my problem.

Viewing 2 replies - 1 through 2 (of 2 total)
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