Shortcodes count subscribers differently

  • Resolved larsschellhas

    (@larsschellhas)


    2 years, 5 months ago

    Hey there,

    I want to display the total count of subscribers in two places:
    a) on my landing page using [mailpoet_subscribers_count],
    b) in my welcome email using [subscriber:count].

    There is just one issue: Both display different numbers.
    The shortcode in a) displays the number of CONFIRMED subscribers, which makes sense.
    However, the shortcode in b) displays the number of confirmed AND UNCONFIRMED subscribers.
    Is there a way to make this uniform?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @larsschellhas ????!

    Thank you for reaching out to MailPoet Support!

    However, the shortcode in b) displays the number of confirmed AND UNCONFIRMED subscribers.
    Is there a way to make this uniform?

    Oh, that’s not what I had expected either. Thanks for leeting us know. I have now shared this with our developers to see if there’s a filter or another workaround and I will get back to you as soon as I hear from them.

    Cheers

    Thread Starter larsschellhas

    (@larsschellhas)

    Thank you @danielinhou ! Looking forward to hearing from you again ??

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there @larsschellhas,

    Hope you have been doing well, and staying healthy.

    I just wanted to let you know that the developers are aware of this and it is on the radar to be changed. There’s currently no ETA on when it will be updated, but when it is, it will be listed in the changelog below, so please check there when you see plugin updates available:
    https://www.ads-software.com/plugins/mailpoet/#developers

    Thank you!

    gravittymusicstreaming

    (@gravittymusicstreaming)

    Your response from Mailpoet was professional. Respectful. I’m buying now.

Viewing 4 replies - 1 through 4 (of 4 total)
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