Close not appearing on popups with scroll bar

  • Resolved aenea

    (@aenea)


    2 years, 8 months ago

    When the text of a popup is so long that a scroll bar is required, the Close text is not appearing at the foot of the popup.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Dear @aenea,

    We are sorry to hear that you were facing issue.
    Could you, please, follow the article below and send the exported popup with the scroll bar, so we can check its settings and try to troubleshoot the issue?

    How to Import/Export Popups
    Looking ahead to hearing from you soon.

    Regards,
    Popup Builder Team

    Thread Starter aenea

    (@aenea)

    Poses a slight problem since the option to export a single popup is not working at the moment. (I reported this via an online chat.) However, I think I’ve been able to extract the relevant code from an export of all my popups. I’d rather not include it here so can you give me an email address to send it to?

    Dear @aenea,

    We understand your point.
    You may send it to [email protected]
    We will be looking forward to hearing from you soon.

    Regards,
    Popup Builder Team

    Thread Starter aenea

    (@aenea)

    Problem was solved by ensuring that a ‘Max height’ was specified in the Dimensions settings.

    Dear @aenea,

    Thank you so much for sharing the solution here.
    The solution was found out during our communication via live chat.
    In case of any other questions, please feel free to reach out again.

    Regards,
    Popup Builder Team

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Close not appearing on popups with scroll bar’ is closed to new replies.