Good Tool but poor Support

  • The plugin helps us to generate security. sometimes it is very sensitive.
    I find it a serious problem that the support sometimes takes 14 days or longer to respond even though you have purchased a premium license.

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  • Plugin Author gioni

    (@gioni)

    I apologize for the delay with customer support. In most cases we reply within a day. In some sophisticated cases it takes up to 24 hours. Please tell me the number of your support ticket to solve the issue with the delay.

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