reviews number limited / free plugin version

Hi @webmark487,

The plugin uses only official way to show the reviews through Google Places?API. The?API?only returns the 5 most helpful reviews. When Google changes the 5 most helpful the plugin will automatically add the new one to your database. Thus slowly building up a database of reviews. It’s a limitation of Google, not specifically the plugin.

The plugin can only download what Google returns in their Places?API. It is usually the 5 Most Helpful (not newest) reviews. You can check what the?API?returns by entering your?Place?ID and Google?API?key in this URL:

https://maps.googleapis.com/maps/api/place/details/json?placeid=YOUR_PLACE_ID&key=YOUR_GOOGLE_API_KEY

However, if you got new reviews for your Google place, but the plugin does not show these, it means that Google didn’t include it to 5 most helpful and the plugin just can’t get this.

Thanks!

now i am a bit confused … the business version says “All Google and Facebook reviews”.
Only in the free version it says “5 Google & 3 Yelp reviews” (https://richplugins.com/business-reviews-bundle-wordpress-plugin)

Hi @webmark487,

Yes, sorry, if it’s confused, I will try to explain.

The Business plugin uses another Google My Business (GMB) API, it’s private API and accessing only for GMB owners if they have 100% verified location(s). This API returns all reviews instantly.

The free plugin has a public API and, actually, there’s no any limit for number of reviews except 5 at the first time. In other words, this public Google Places API returns only 5 reviews but these are changed and if it happens the free plugin show more than 5.

Thanks!

Thanks for clarifying – now I understand what it′s all about!