Please help – urgent: wp-optimize-updraft_mail_logger_log causing slow query

  • Resolved reeper6868

    (@reeper6868)


    2 years, 8 months ago

    I am getting this error using query monitor

    UPDATEwp_options`
    SET option_value = ‘a:342431:{i:0;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:1;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:2;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:3;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:4;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:5;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:6;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:7;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:8;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:9;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:10;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:11;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:12;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:13;s:58:\”[CRITICAL] : Maximum execution time of 30 seconds exceeded\”;i:14;s:58:\”[CRITICAL]`…

    The caller: update_option(‘wp-optimize-updraft_mail_logger_log’)
    Plugin: wp-optimize
    Current version: Version 3.2.6
    Please could you explain why this is happening and a fix if any. Thanks in advance.

    • This topic was modified 2 years, 8 months ago by reeper6868.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • @reeper6868 I’ll check this with our development team and update you soon.

    Thank you for your time and patience.

    Thread Starter reeper6868

    (@reeper6868)

    Hi @bornforphp , its causing huge load on cpu atm. Should i rollback a version?

    Thread Starter reeper6868

    (@reeper6868)

    We tried staging our live store locally and rolled back WP-Optimize with WP-Rollback and the last two releases causes this issue. 3.2.4 was not an option to rollback with. This issue is gone on 3.2.3

    • This reply was modified 2 years, 8 months ago by reeper6868.
    Plugin Contributor Venkat Raj

    (@webulous)

    Hi @reeper6868

    Could you please provide full error log to find out the issue? When is it happening? Doing databse optimization or image optimization?

    If you are unable to provide further information, Please submit a support ticket here https://getwpo.com/ask-pre-sales-question/

    I’ll look into this further

    Thread Starter reeper6868

    (@reeper6868)

    Our website loaded slow and there was a high cpu load on mysql process on our server. We downloaded query monitor with debug savequeries on. As we loaded our main page that was the error presented above under SLOW queries on the query monitor. No optimization was being done. This caused our GTMetrix score to load as E and our live website was unusable. We then decided to rolledback the Live store to 3.2.3 after testing it locally and its score is back to B atm and working fine. Will send you more information through a support ticket mentioned above. Please let me know what u need.

    Plugin Contributor Venkat Raj

    (@webulous)

    @reeper6868 Please submit support ticket , so I can take a look.

    Thread Starter reeper6868

    (@reeper6868)

    @webulous
    Support ticket sent.

    @reeper6868 We have forwarded your ticket to our development team for further investigation, we will update you soon

Viewing 8 replies - 1 through 8 (of 8 total)
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