Critical error upon activation

  • Resolved theotherai

    (@theotherai)


    2 years, 8 months ago

    On my site, whenever I activate YASR, there is a critical error that breaks the site. Sometimes I am able to just refresh the site and it works, other times I have to remove YASR completely via FTP.
    When I manage to activate it, I am unable to give any ratings, there’s only the following error upon trying to save a rating: “Error in Ajax Call, rating can’t be saved”
    Any ideas, what to do?
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor dudo

    (@dudo)

    Hello!

    What version of WordPress and PHP are you using?

    Can you please enable debug and paste here the last lines?

    Thanks

    Thread Starter theotherai

    (@theotherai)

    Hi!
    The WordPress version is 6.0 and the PHP version is 7.4.30

    The debug log says the following:

    https://pastebin.com/ktESPRrE

    • This reply was modified 2 years, 8 months ago by Jan Dembowski.
    • This reply was modified 2 years, 8 months ago by theotherai.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @theotherai Please do not post large code or responses like that here, it doesn’t work after ~10 lines or so. That was way past that.

    If you need share that data please use https://gist.github.com/ or https://pastebin.com/ instead and post the link to that paste.

    Plugin Contributor dudo

    (@dudo)

    Seems like for some reasons tables were not craeted.

    I’ve made a plugin to create again the tables, can you please try to download and activate this? https://drive.google.com/file/d/1NKNZPs0EZMUqB7zEWO_nrR3AnIocEn4X/view?usp=sharing

    You need only to activate once, then you can deactivate this.

    Later YASR should work.

    Let me know!

    Thread Starter theotherai

    (@theotherai)

    Hi!
    Thanks for the quick help, it’s much appreciated!
    That did the trick indeed but not before breaking the site again…
    I had to uninstall the plugin after activating the table creation plugin. Then I reinstalled the plugin (generating another critical error) but after refreshing the page it now works.

    Plugin Contributor dudo

    (@dudo)

    Great!

    Now you can deactivate and delete the table creation plugin.

    Best,
    Dario

    Thread Starter theotherai

    (@theotherai)

    Hi!
    I have the same / a similar problem again where my site breaks when I activate YASR. I’m running WordPress 6.1.1 and PHP 8.0.26, the debug log shows the following error: https://pastebin.com/raw/Vc6UTba5

    The bug fix you suggested last time doesn’t work for this error.

    I can only get the site working again by renaming the plugin folder of either YASR or Ultimate Member.

    Do you have any solution?

    Thanks in advance!

    Best

    Plugin Contributor dudo

    (@dudo)

    Hello @theotherai !

    Can you please start a new thread?
    Your issue seems caused by something else.

    Best,
    Dario

Viewing 8 replies - 1 through 8 (of 8 total)
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